• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Marek
  • Private: No
  • Open Date: 26.05.17, 18:59
  • Opened by: hugo
  • Closed by: Marek
  • Closed on: 05.08.17, 18:49
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10431 - revslider Ajax parserror

Hello
when trying to edit existing or create new slider
“Ajax Error!! parsererror” message shows
I tried the mod security rule solution
still same.

Prestashop 1.7
Alysum 5.0.1
revsliderprestashop 5.1.7

Comments

Marek 26 May 2017, 21:14

Hi Hugo.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

hugo 26 May 2017, 23:17

i’m done.

Marek 27 May 2017, 13:30

I see the issue and trying to find a solution.

Marek 27 May 2017, 13:45

I suppose you need to fix files and folders permissions. Here is requirements from prestashop documentation http://awesomescreenshot.com/0f26bdjxd0

hugo 29 May 2017, 16:46

followed every prestashop requirements.

For following folders Prestashop ask to set CHMOD to 777:
“config” folder
“cache” folder
“sitemap.xml” file
“log” folder and subfolders, recursively
“img” folder and subfolders, recursively
“mails” folder and subfolders, recursively
“modules” folder and subfolders, recursively
“translations” folder and subfolders, recursively
“upload” folder and subfolders, recursively
“download” folder and subfolders, recursively

Update to Alysum 5.0.2
Still ajax parsererror!!

PLease help

Marek 29 May 2017, 16:51

Yes, I see.
But you also need to set CHMOD 755 for ALL prestashop folders and 644 for all files. Then set up 777 like you did before.
Here is a command hot to do that fast https://www.prestashop.com/forums/topic/305352-solved-proper-folderfile-permissions/?p=2232365

hugo 30 May 2017, 17:54

Hi,
Now that chmods are ok no more ajax parsererror, thx.
But still
1 - slider does not show in front office.
2 - slider preview not working ( v ‘visualiser’)
3 - Slide editor change image option not working
These are some of the errors encountered.
Any suggestion will be welcomed.

Marek 30 May 2017, 23:43

1. I see you have enabled slider in the “displayTopColumn” hook http://awesomescreenshot.com/02a6bfka82, so now you need to select this hook in the slider settings
media.promokit.euscreenshotsscreencloudscreenshot20170530_234155.jpg 2. and 3. The slider is in beta version now, and should be released soon. I believe that issues will be fixed there