• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 01.06.17, 00:27
  • Opened by: vlad pritikin
  • Closed by: Marek
  • Closed on: 29.08.17, 23:34
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10440 - Purchase as guest - checkbox Please use another address for invoice is not visible

Hello,
I’m looking at the theme after somebody left, while purchasing as a guest, one step checkout, checkbox Please use another address for invoice is not visible. Looking with firebug, div has property display:none, looks like some javascript is doing that. I’ve check all settings, checkout as a guest is configured correctly, with the same settings bootstrap theme does it correctly, I’ve checked order-opc-new-account.tpl, I do not see any editing, so I’m not sure if this checkbox disabled by design, or otherwise. Could you help me please, we are having trouble with the customer.

Thank you.

Comments

Marek 01 Jun 2017, 00:29

Hi Vlad.
I’ll back to you tomorrow. Today is too late

Marek 01 Jun 2017, 00:29

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Marek 01 Jun 2017, 16:22

Could you please take a screenshot of that page and show me where that checkbox should appear?

vlad pritikin 01 Jun 2017, 17:34

Hello, there are 2 images in archive. Screen shot of OPC page checking out as a guest, checkbox should be by the end of section 1, on the top of Campo requerido which is ‘required parameters’ in English, I’ve marked the location. Second screen shop is from debugger, I’ve marked where is shows ‘display:none’

Thank you

Marek 01 Jun 2017, 21:49

I see the issue now. But I can’t connect to your server to try to fix

vlad pritikin 01 Jun 2017, 23:53

Sorry, I’ve updated profile, use sftp port 22, I’m using filezilla, if you need I can email filezilla xml profile.
Thank you.

Marek 02 Jun 2017, 12:22

Hi Vlad.
The issue has been fixed. Please check it out

vlad pritikin 02 Jun 2017, 16:50

thank you

Marek 08 Jun 2017, 17:26

Hi Vlad.
Could you please help us and rate our theme https://themeforest.net/downloads