• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Marek
  • Private: No
  • Open Date: 14.06.17, 16:55
  • Opened by: Jeremy
  • Closed by: Marek
  • Closed on: 29.08.17, 23:58
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10465 - can't import demo revolution sliders

Hi,

When I try to import demo content “demo_content\revolution_sliders\darkcyan.zip”, I get the following error :
importing slider setings and data… animations imported!
dynamic styles imported!
Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled.

zip extension is enabled. Here are the informations from phpinfo :
Zip enabled
Zip version 1.13.5
Libzip version 1.1.2

Thanks for your response

Sincerely

Jeremy

Comments

Marek 14 Jun 2017, 20:46

Hi Jeremy,
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office, I want to try

Jeremy 15 Jun 2017, 10:57

Hi Marek,
I filled out fields to access my back office.

Jeremy 19 Jun 2017, 15:16

Did you go to my backoffice ?
I need to create a slider like the Dark Cyan and I want to upload it, so I could modify with my own datas.
I bought your theme for that.
I need a quick solution, please answer me

Jeremy

Marek 19 Jun 2017, 15:17

Hi Jeremy. Sorry I missed your ticket. Going to help you right now

Marek 19 Jun 2017, 15:22

I can’t even open your website, loading never ends. Could you please check it out?

Jeremy 19 Jun 2017, 15:27

I just checked and I can acces BO and FO.
Could you please try again ?

Marek 19 Jun 2017, 15:32

Now it works.
I just tried to import, but only got an error: ZipArchive extension is not enabled.
I can try to install it manually, but I need access to your server through FTP

Jeremy 19 Jun 2017, 15:42

I gave you informations in my profile to connect to my ftp

Marek 19 Jun 2017, 16:14

I just uploaded all necessary files, now we need to install database.
Here is slider’s dump from our server and I ask you to import it to your phpMyAdmin
https://www.dropbox.com/s/xc82iprcp3cusex/sliders.sql?dl=0

Jeremy 19 Jun 2017, 16:23

I just imported your sql script

Marek 19 Jun 2017, 16:29

Ok, wait a moment I’ll try to configure it

Marek 19 Jun 2017, 17:32

I think I found a reason why it doesn’t appear. There was wrong shop ID
Could you please import sliders dump once again https://www.dropbox.com/s/pxyucwjpcjqx931/sliders2.sql?dl=0

Jeremy 19 Jun 2017, 17:35

I just imported your new sql script

Marek 19 Jun 2017, 17:42

Now it has been imported correct. Now add your content like products, categories, etc…