- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 16.06.17, 15:48
- Opened by: Stepanka Odvarkova
- Closed by: Marek
- Closed on: 29.06.17, 09:37
- Reason: Closed
- Comment: Glad to help!
Ticket #10472 - Specific prices - No change of shown price on product page
Hello,
I have trouble with showen Price on the product page in the case of set up of specific prices at Alysum Theme.
If I put quantity which should already influence the price, shown price remains still the same.
I compared it with default theme from Prestashop but it works correctly.
Thank you in advance for help
David
Comments
Hi Stepanka.
Could you please give me a link to product page where I can see the issue?
https://www.obalarna.cz/stretch-folie/102-rucni-stretch-folie-fixacni-prutazna-50-cm-500-mm-transparentni-21-kg-23-my-pevna.html
Basic price is 137 CZK
Specific prices are:
From 30 pcs: 129 CZK
From 60 pcs: 124 CZK
From 120 pcs: 119 CZK
When you put item to the cart, prices are changing only in the cart
I need access to your server through FTP. Current credentials doesn’t allow me to connect
Now it is updated
I let you know once I’ll find a solution
Sorry second message was by mistake, take your time
Yes, I know, that is just a small “bug” of our support :)
Please check if there is nothing contrary in Alysum Theme Settings (CSS styles) but I believe there should be no conflict.
I don’t touch css code. Only js
The issue has been fixed.
There was missed attribute for “Množsteveni slevy” – data-section=”4”
Thank you Marek, was it problem in js or in back office?
That was a problem in product.tpl file, missed attribute data-section=”4”
Thank you very much for fixing.
Marek, I have one more issue connected also to Specific prices (Množstevní slevy) on the Product page.
In the attachment please find a screenshot of product page of the same product as before with the table:
Min. number of pieces - discount - info about saving money
Althougt I put Retail price with tax as a whole number with no decimals and discount is also whole number, calculated difference is with strange decimal places 240,11 CZK but calculation should be: 137 CZK - 8 CZK = 129 CZK, in case of 30 pcs should customer save 30*8=240 CZK
Can you please replace info about saving by new product prices (f.a. instead 240 CZK to show 129 CZK)?
Hi Stepanka.
I just compare product.tpl files in Alysum and in default prestashop theme, and they both has the same code.
I understand there is some error, but I suppose it works the same in default theme. If you want you can check it out
Hi Marek, do you mean, this is a mistake of Prestashop?
I think so, but I need to check it out once again. I’ll let you know once will have final decision
It would be solution for me if you could change in the table that instead od saved amount there will be new price displayed.
Hi Stepanka.
Have you disabled that prices table? I don’t see it more
Hi Marek, I am sorry, now it is again available
Hi Stepanka.
Sorry for the delay.
Now it should be ok. Please check it out
Thank you Marek. :)
Can you please help to set that all 3 tabs will be visible together in one moment on the product page?
Done
Thank you, than issue is closed.
Hi Marek, specific prices are correctly displayed on product page of stretch folie you did as a reference page but when I check another products with specific prices, there is strange information f.a. (1Min. 40,01 Kč) instead of new price. Thank you
all another products are always with that strange information: (1Min. xxxx Kč)- example in the attachment.
You can find it at all products with specific prices f.a. https://www.obalarna.cz/82-designove-darkove-krabicky
Thank you
Now it should be ok
It is information how much can customer save but it should be price after discount (after application of specific prices), please.
What is the price after discount?
I have changed it, but I don’t know is it correct? https://www.obalarna.cz/designove-darkove-krabicky/247-darkova-papirova-krabicka-cervena-designova-mini-spiral.html
The price after discount I mean (our_price_display) which is influnced by specific prices based on ordered amount.
Let’s take as an example product on link above:
https://www.obalarna.cz/designove-darkove-krabicky/247-darkova-papirova-krabicka-cervena-designova-mini-spiral.html
Basic price incl. VAT is 12,90
In the table there should be:
1. line: instead 247,97 Kč should be 12,40 Kč
2. line: instead 594,93 Kč should be 11,90 Kč
3. line: instead 1 089,86 Kč should be 10,90 Kč
You did it very well before on one my product, but I dont understand why it is not functioning on all products automaticaly when specific prices are set up:
https://www.obalarna.cz/stretch-folie/102-rucni-stretch-folie-fixacni-prutazna-50-cm-500-mm-transparentni-21-kg-23-my-pevna.html
Now it should be ok
Yes, super. Thank you. :)
I tested it also on new produt ( https://www.obalarna.cz/darkove-tasky/15-180-x-80-x-250-mm-papirova-taska-s-kroucenym-uchem-zelena.html ) by set up of one specific price, it works, but when I deleted it, there appeared new tab window with the name “David”, I set up specific price again, but the window with “David” remains on the page.
Where can I delete it, please?
You can find it on screenshot in the attachment.
Have you tried to clear the cache?
Yes, several times, it is data-section=”12”
The issue has been fixed. Please check it out
Yes, super, thank you, and now last issue, can you please hide data-section=”2” ?
Done
Thank you very much Marek, than issue is solved.