• Closed by: Marek
  • Closed on: 29.06.17, 09:37
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10472 - Specific prices - No change of shown price on product page

Hello,

I have trouble with showen Price on the product page in the case of set up of specific prices at Alysum Theme.
If I put quantity which should already influence the price, shown price remains still the same.
I compared it with default theme from Prestashop but it works correctly.

Thank you in advance for help

David

Comments

Marek 16 Jun 2017, 15:59

Hi Stepanka.
Could you please give me a link to product page where I can see the issue?

Stepanka Odvarkova 16 Jun 2017, 16:05

https://www.obalarna.cz/stretch-folie/102-rucni-stretch-folie-fixacni-prutazna-50-cm-500-mm-transparentni-21-kg-23-my-pevna.html

Basic price is 137 CZK

Specific prices are:
From 30 pcs: 129 CZK
From 60 pcs: 124 CZK
From 120 pcs: 119 CZK

When you put item to the cart, prices are changing only in the cart

Marek 16 Jun 2017, 16:07

I need access to your server through FTP. Current credentials doesn’t allow me to connect

Stepanka Odvarkova 16 Jun 2017, 16:11

Now it is updated

Marek 16 Jun 2017, 16:54

I let you know once I’ll find a solution

Stepanka Odvarkova 16 Jun 2017, 16:56

Sorry second message was by mistake, take your time

Marek 16 Jun 2017, 17:03

Yes, I know, that is just a small “bug” of our support :)

Stepanka Odvarkova 17 Jun 2017, 10:37

Please check if there is nothing contrary in Alysum Theme Settings (CSS styles) but I believe there should be no conflict.

Marek 17 Jun 2017, 10:47

I don’t touch css code. Only js

Marek 17 Jun 2017, 11:18

The issue has been fixed.
There was missed attribute for “Množsteveni slevy” – data-section=”4”

Stepanka Odvarkova 17 Jun 2017, 12:32

Thank you Marek, was it problem in js or in back office?

Marek 17 Jun 2017, 12:34

That was a problem in product.tpl file, missed attribute data-section=”4”

Stepanka Odvarkova 17 Jun 2017, 13:05

Thank you very much for fixing.

Marek, I have one more issue connected also to Specific prices (Množstevní slevy) on the Product page.
In the attachment please find a screenshot of product page of the same product as before with the table:

Min. number of pieces - discount - info about saving money

Althougt I put Retail price with tax as a whole number with no decimals and discount is also whole number, calculated difference is with strange decimal places 240,11 CZK but calculation should be: 137 CZK - 8 CZK = 129 CZK, in case of 30 pcs should customer save 30*8=240 CZK

Can you please replace info about saving by new product prices (f.a. instead 240 CZK to show 129 CZK)?

Marek 18 Jun 2017, 11:29

Hi Stepanka.
I just compare product.tpl files in Alysum and in default prestashop theme, and they both has the same code.
I understand there is some error, but I suppose it works the same in default theme. If you want you can check it out

Stepanka Odvarkova 18 Jun 2017, 12:59

Hi Marek, do you mean, this is a mistake of Prestashop?

Marek 18 Jun 2017, 13:02

I think so, but I need to check it out once again. I’ll let you know once will have final decision

Stepanka Odvarkova 18 Jun 2017, 13:07

It would be solution for me if you could change in the table that instead od saved amount there will be new price displayed.

Marek 19 Jun 2017, 11:54

Hi Stepanka.
Have you disabled that prices table? I don’t see it more

Stepanka Odvarkova 19 Jun 2017, 14:45

Hi Marek, I am sorry, now it is again available

Marek 20 Jun 2017, 11:38

Hi Stepanka.
Sorry for the delay.
Now it should be ok. Please check it out

Stepanka Odvarkova 20 Jun 2017, 12:19

Thank you Marek. :)
Can you please help to set that all 3 tabs will be visible together in one moment on the product page?

Marek 20 Jun 2017, 12:53

Done

Stepanka Odvarkova 20 Jun 2017, 17:04

Thank you, than issue is closed.

Stepanka Odvarkova 23 Jun 2017, 17:05

Hi Marek, specific prices are correctly displayed on product page of stretch folie you did as a reference page but when I check another products with specific prices, there is strange information f.a. (1Min. 40,01 Kč) instead of new price. Thank you

Stepanka Odvarkova 24 Jun 2017, 18:44

all another products are always with that strange information: (1Min. xxxx Kč)- example in the attachment.

You can find it at all products with specific prices f.a. https://www.obalarna.cz/82-designove-darkove-krabicky

Thank you

Marek 24 Jun 2017, 21:29

Now it should be ok

Stepanka Odvarkova 24 Jun 2017, 21:41

It is information how much can customer save but it should be price after discount (after application of specific prices), please.

Marek 24 Jun 2017, 22:02

What is the price after discount?
I have changed it, but I don’t know is it correct? https://www.obalarna.cz/designove-darkove-krabicky/247-darkova-papirova-krabicka-cervena-designova-mini-spiral.html

Stepanka Odvarkova 25 Jun 2017, 09:12

The price after discount I mean (our_price_display) which is influnced by specific prices based on ordered amount.

Let’s take as an example product on link above:
https://www.obalarna.cz/designove-darkove-krabicky/247-darkova-papirova-krabicka-cervena-designova-mini-spiral.html

Basic price incl. VAT is 12,90

In the table there should be:

1. line: instead 247,97 Kč should be 12,40 Kč
2. line: instead 594,93 Kč should be 11,90 Kč
3. line: instead 1 089,86 Kč should be 10,90 Kč

You did it very well before on one my product, but I dont understand why it is not functioning on all products automaticaly when specific prices are set up:
https://www.obalarna.cz/stretch-folie/102-rucni-stretch-folie-fixacni-prutazna-50-cm-500-mm-transparentni-21-kg-23-my-pevna.html

Marek 25 Jun 2017, 11:52

Now it should be ok

Stepanka Odvarkova 25 Jun 2017, 19:13

Yes, super. Thank you. :)

I tested it also on new produt ( https://www.obalarna.cz/darkove-tasky/15-180-x-80-x-250-mm-papirova-taska-s-kroucenym-uchem-zelena.html ) by set up of one specific price, it works, but when I deleted it, there appeared new tab window with the name “David”, I set up specific price again, but the window with “David” remains on the page.

Where can I delete it, please?

You can find it on screenshot in the attachment.

Marek 26 Jun 2017, 11:34

Have you tried to clear the cache?

Stepanka Odvarkova 26 Jun 2017, 21:52

Yes, several times, it is data-section=”12”

Marek 26 Jun 2017, 23:18

The issue has been fixed. Please check it out

Stepanka Odvarkova 27 Jun 2017, 20:29

Yes, super, thank you, and now last issue, can you please hide data-section=”2” ?

Marek 28 Jun 2017, 11:22

Done

Stepanka Odvarkova 29 Jun 2017, 08:44

Thank you very much Marek, than issue is solved.