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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 29.08.17, 23:17
  • Reason: Closed
  • Comment: Glad to help!

FS#10476 - I can not edit homepage text Please help

Hi I can not edit home page text when I m going to edit text box it redirecting to image section in text box I don't know what is problem in this kindly please help me. I sent you attachments it is redirecting me there please let me know where I can send my confidential so you can check and let me know

   2017-06-17.png (468.3 KiB)

This ticket does not depend on any other tickets.

borna (bornaahadi)
Sunday, 18 June 2017, 08:00 GMT+1

And also please tell me how can I add MENU even I m adding menu it is not showing in the main menu

Marek (marek)
Sunday, 18 June 2017, 10:15 GMT+1
Support Team

Hi Borna. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

borna (bornaahadi)
Sunday, 18 June 2017, 11:16 GMT+1

I update the details kindly please check and answer me fast please

Marek (marek)
Sunday, 18 June 2017, 11:38 GMT+1
Support Team

I can't login to your back office, here is an error message I got: "The employee does not exist, or the password provided is incorrect."

borna (bornaahadi)
Sunday, 18 June 2017, 11:48 GMT+1

Sorry the password was wrong please do it again

borna (bornaahadi)
Sunday, 18 June 2017, 11:48 GMT+1

I update the password now please check

Marek (marek)
Sunday, 18 June 2017, 11:56 GMT+1
Support Team

All works fine for me: http://awesomescreenshot.com/0056bslx97 Please be select necessary hook before edit content: http://awesomescreenshot.com/0076bslyc5 This module can have different content for different hooks

borna (bornaahadi)
Sunday, 18 June 2017, 12:04 GMT+1

and what about menu please tell me also how can I add menu?

Marek (marek)
Sunday, 18 June 2017, 12:08 GMT+1
Support Team

I see one of menu files is blocked by your server, here is it http://loranci.com/modules/pk_flexmenu/ajax/queries.php Here you can read about the same issue https://support.promokit.eu/index.php?do=details&task_id=10466#comment55870 Could you please ask you hosting support to make "public_html/modules" writeable by group

borna (bornaahadi)
Sunday, 18 June 2017, 12:19 GMT+1

I have VPS server I can fix this or hosting will fix it?

Marek (marek)
Sunday, 18 June 2017, 12:23 GMT+1
Support Team

yes, you can do that. Try following command: <code>sudo chown -R www-data:www-data /PATH_TO_YOUR_MODULES_FOLDER/</code>

Marek (marek)
Sunday, 18 June 2017, 12:24 GMT+1
Support Team

I have following "module" folder options. {{http://media.promokit.eu/screenshots/screencloud/screenshot20170618_122405.jpg}}

borna (bornaahadi)
Monday, 19 June 2017, 07:44 GMT+1

Please check again now I m facing another problem after fixing menu

   Error.jpg (76.5 KiB)
borna (bornaahadi)
Monday, 19 June 2017, 08:26 GMT+1

Please help me fast I need to launch this website as soon as possible

borna (bornaahadi)
Monday, 19 June 2017, 08:33 GMT+1

I made it maintenance mode please try to fix this

borna (bornaahadi)
Monday, 19 June 2017, 09:19 GMT+1

ok I fixed it thank you so much

Marek (marek)
Monday, 19 June 2017, 09:50 GMT+1
Support Team

I'm glad the issue was solved. Could you please share what exactly you did to fix it?

borna (bornaahadi)
Saturday, 24 June 2017, 07:57 GMT+1

I don't know what was problem but there was no products When I start adding products the page shown automatically nothing I done I just added products then it is working fine **But I have different problem today I added all products but in search bar if I want to search it is showing only formal shoes nothing else it is searching and also I added option like formal shoes, sandals, airline shoes and nurses shoes but it is showing only formal and school shoes can you please solve it? Please check attachments below for this error** my link is Loranci.com

   2017-06-24 (1).png (1.32 MiB)
Marek (marek)
Saturday, 24 June 2017, 10:40 GMT+1
Support Team

Hi. You can read about search issue here: https://alysum5.promokit.eu/documentation/#!/faq Regarding the issue in isotope, I'll try to fix it soon

Marek (marek)
Saturday, 24 June 2017, 11:53 GMT+1
Support Team

I just found that is not an issue with isotope. I have set the number of products from each category to 2 to let each category to show its products. Because if you set it to 10, for instance, you will get only products from one category http://awesomescreenshot.com/0f16bxesa1

borna (bornaahadi)
Saturday, 08 July 2017, 17:01 GMT+1

Hello please help I can not edit testimonial text I just don't want text on testimonial it should be empty like banner or parallel is it possible? Kindly please check and let me know how can I fix it???

   2017-07-08.png (1.35 MiB)
Marek (marek)
Sunday, 09 July 2017, 21:42 GMT+1
Support Team

Hi Borna. I need to clarify, you just want to display image only, without any text?

borna (bornaahadi)
Monday, 17 July 2017, 08:55 GMT+1

Yes Image only without text and also can you please fix popup for me it is not showing I fixed it even it is not showing please check loranci.com

Marek (marek)
Tuesday, 18 July 2017, 18:51 GMT+1
Support Team

I can't login to your back office to check out settings. Please update credentials in your profile

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