• Closed by: Marek
  • Closed on: 28.06.17, 20:05
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10489 - Problems with COOKIE BAR.. it showed in backoffice and maybe something makes buggy my BO

Good morning
Here is a picture of an error that i have in backoffice sometimes..
what can be the reason?
the cookie bar appeared in the backoffice.. maybe there is a bug with the theme?
can you check?
Thank you so much
Best regards
Francesco Capodagli

Comments

Marek 24 Jun 2017, 09:54

Hi Francesco.
I don’t see the issue. http://awesomescreenshot.com/0956bxe11a Could you please check it out once again?

Francesco Capodagli 24 Jun 2017, 11:08

Good morning
It doesn’t show everytime.. but try to add a new product.. the page will be buggy.. i don’t know if it depends from your theme.. maybe not!
can you check please?
try adding a product
i get a buggy page
only in add a new product page

Marek 25 Jun 2017, 12:56

Something wrong with your back office, because there are loaded all scripts and CSS styles from the front end theme, even with enabled default theme. I see the issue first time, and I suppose there is an issue with back office hooks. Unfortunately I didn’t found any solution. Is it possible for you to reinstall prestashop from scratch?
media.promokit.euscreenshotsscreencloudscreenshot20170625_125603.jpg

Francesco Capodagli 28 Jun 2017, 13:47

The error of this ticket has been solved by my server hosting.. they disabled PHP acceletarion..and now works.. you can close this ticket