• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 29.06.17, 16:19
  • Opened by: graziano
  • Closed by: Marek
  • Closed on: 29.08.17, 23:13
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10518 - Going crazu searchin the "contact us" page

Hallo, I feel a little bit frustrated searching where to configure the “contact us” page
https://edelweiss.it/prestadev/contattaci

Would like to change the map location;
The widget in the bottom
The info of the store

can anybody help me?
thanks
Graziano

Comments

Marek 29 Jun 2017, 22:42

Hi Graziano.
You can find solution in our documentation https://alysum5.promokit.eu/documentation/#!/faq

graziano 30 Jun 2017, 09:50

ok thanks but the box “24/H CUSTOMER SERVICE” is still with the demo text
thanks
G

Marek 30 Jun 2017, 10:02

Translation must be available here: http://awesomescreenshot.com/0f26c0vid8

graziano 30 Jun 2017, 10:09

Yes no sign of the demo text: Pellentesque habitant morbi tristue netus
senectus et netus malesuada

graziano 30 Jun 2017, 10:16

and also of the heading like
OUR LOCATION
CONTACT DETAILS
CONTACT US
24/H CUSTOMER SERVICE

Marek 30 Jun 2017, 10:47

Yes, I see the issue now, and try to fix it as soon as possible

graziano 30 Jun 2017, 11:58

ok thanks
G

Marek 04 Jul 2017, 19:43

I have tried to login to your back office to try to sort out the issue, but I’m not able to do that. Could you please check credentials in your profile?

graziano 05 Jul 2017, 10:16

ok try now
thanks
G

Marek 05 Jul 2017, 16:18

I have an idea about fix, but I need access to your server through FTP. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile

graziano 05 Jul 2017, 16:32

Done
thanks
G

Marek 06 Jul 2017, 11:46

It looks like prestashop bug, because all theme text follows prestashop translation rules. I’ll try to investigate it further

graziano 06 Jul 2017, 12:00

ok thanks
G