- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 07.07.17, 12:01
- Opened by: Carlos
- Closed by: Marek
- Closed on: 29.08.17, 23:13
- Reason: Closed
- Comment: Glad to help!
Ticket #10553 - Email client Error ´ Gmail
Hello, I have a problem with sending emails to clients, if they open them from Gmail they see them without the accents and you see the HTML formats, if I open them with thunderbird they look good …
Thank you
Comments
Can you give me a solution?
Hi Carlos.
As I can see you have translated email templates yourself. Unfortunately prestashop translation system is not perfect, and there is missed charset after translation.