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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 29.08.17, 23:26
  • Reason: No answer from a customer

FS#10575 - I can´t see this module

Good afternoon.
I just bought the theme alysum version 5.0.7 for prestashop 1.7.1.2.
I just installed it, but I do not see the modules to modify anything in my prestashop ..
I want to put Demo # 5 “Electronics” I’ve seen in the catalog before buying the template, but I do not know where it’s done.
I need help.
I would also like to translate everything into Spanish, how could I do it?

This ticket does not depend on any other tickets.

Marek (marek)
Monday, 17 July 2017, 22:23 GMT+2
Support Team

Hello Ricardo.
First of all you need to import Demo Content like here: https://alysum5.promokit.eu/documentation/#!/demo_content

Than Go to "Presets" tab and select one of preset https://alysum5.promokit.eu/documentation/#!/presets

And here you can read all about translation https://alysum5.promokit.eu/documentation/#!/translation

If you will have any further questions don't hesitate to ask a help

RICARDO MIGUEL DEL CORRAL (ricardo_miguel82)
Tuesday, 18 July 2017, 10:42 GMT+2

Good morning.
I just bought the theme alysum version 5.0.7 for prestashop 1.7.1.2.

You have sent me this zip file: themeforest-2622574-alysum-premium-responsive-prestashop-16-theme

I try to insert it into themes and it tells me that it is not compatible with prestashop 1.7.

I look inside that zip: themeforest-2622574-alysum-premium-responsive-prestashop-16-theme\themes\prestashop-1.7.x

alysum-v.5.0.7

And I can integrate it but inside my control panel I do not see in any site Theme Options, Presets, or anything.

What is the zip file that I have to integrate to make it work?
And to be able to make updates?

Marek (marek)
Tuesday, 18 July 2017, 11:11 GMT+2
Support Team

Hi Ricardo.
Have you installed the theme exactly like described in our documentation? https://alysum5.promokit.eu/documentation/#!/installation_via_wp You can find installation video there to understand the process of theme installation.
Please let me know if you will have any further questions

RICARDO MIGUEL DEL CORRAL (ricardo_miguel82)
Tuesday, 18 July 2017, 12:33 GMT+2

Hi.

I followed the installation process exactly https://alysum5.promokit.eu/documentation/#!/installation_via_wp After installing it, I can not see inside my control panel I do not see in any site Theme Options, Presets, or anything.
Attachment explanatory video:

Marek (marek)
Tuesday, 18 July 2017, 12:36 GMT+2
Support Team

You need to go to "modules" - "theme settings"

RICARDO MIGUEL DEL CORRAL (ricardo_miguel82)
Tuesday, 18 July 2017, 13:03 GMT+2

Thanks.
I´m trying to change the color Footer Background- Apply Settings, but the color doesn´t change.
What have I do?

Marek (marek)
Tuesday, 18 July 2017, 18:47 GMT+2
Support Team

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office I'll check out the issue

Marek (marek)
Sunday, 06 August 2017, 22:22 GMT+2
Support Team

Hi Ricardo.
As I can see all works fine, is the issue solved?

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