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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 29.08.17, 23:26
  • Reason: No answer from a customer

FS#10575 - I can´t see this module

Good afternoon. I just bought the theme alysum version 5.0.7 for prestashop 1.7.1.2. I just installed it, but I do not see the modules to modify anything in my prestashop .. I want to put Demo # 5 "Electronics" I've seen in the catalog before buying the template, but I do not know where it's done. I need help. I would also like to translate everything into Spanish, how could I do it?

   enviar soporte.rar (208.7 KiB)

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Marek (marek)
Monday, 17 July 2017, 22:23 GMT+1
Support Team

Hello Ricardo. First of all you need to import Demo Content like here: https://alysum5.promokit.eu/documentation/#!/demo_content Than Go to "Presets" tab and select one of preset https://alysum5.promokit.eu/documentation/#!/presets And here you can read all about translation https://alysum5.promokit.eu/documentation/#!/translation If you will have any further questions don't hesitate to ask a help

RICARDO MIGUEL DEL CORRAL (ricardo_miguel82)
Tuesday, 18 July 2017, 10:42 GMT+1

Good morning. I just bought the theme alysum version 5.0.7 for prestashop 1.7.1.2. You have sent me this zip file: themeforest-2622574-alysum-premium-responsive-prestashop-16-theme I try to insert it into themes and it tells me that it is not compatible with prestashop 1.7. I look inside that zip: themeforest-2622574-alysum-premium-responsive-prestashop-16-theme\themes\prestashop-1.7.x alysum-v.5.0.7 And I can integrate it but inside my control panel I do not see in any site Theme Options, Presets, or anything. What is the zip file that I have to integrate to make it work? And to be able to make updates?

   soporte.docx (228.7 KiB)
Marek (marek)
Tuesday, 18 July 2017, 11:11 GMT+1
Support Team

Hi Ricardo. Have you installed the theme exactly like described in our documentation? https://alysum5.promokit.eu/documentation/#!/installation_via_wp You can find installation video there to understand the process of theme installation. Please let me know if you will have any further questions

RICARDO MIGUEL DEL CORRAL (ricardo_miguel82)
Tuesday, 18 July 2017, 12:33 GMT+1

Hi. I followed the installation process exactly https://alysum5.promokit.eu/documentation/#!/installation_via_wp After installing it, I can not see inside my control panel I do not see in any site Theme Options, Presets, or anything. Attachment explanatory video:

   Video_1500380681.wmv (21.64 MiB)
Marek (marek)
Tuesday, 18 July 2017, 12:36 GMT+1
Support Team

You need to go to "modules" - "theme settings"

RICARDO MIGUEL DEL CORRAL (ricardo_miguel82)
Tuesday, 18 July 2017, 13:03 GMT+1

Thanks. I´m trying to change the color Footer Background- Apply Settings, but the color doesn´t change. What have I do?

Marek (marek)
Tuesday, 18 July 2017, 18:47 GMT+1
Support Team

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office I'll check out the issue

Marek (marek)
Sunday, 06 August 2017, 22:22 GMT+1
Support Team

Hi Ricardo. As I can see all works fine, is the issue solved?

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