- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 02.08.17, 12:15
- Opened by: Jordan Hamana
- Closed by: Marek
- Closed on: 29.12.17, 12:07
- Reason: Closed
- Comment: Glad to help!
Ticket #10631 - Various problems
Hi Marek,
I am still encountering lots of problems with the theme, first I’d like to know how to update the theme? There is a download available on ThemeForest but what should I do with it? Isn’t it going to erase all my data if I replace the files with the ones present on my ftp?
Then other problems:
1. Some elements aren’t responsive on some web browsers like safari or chrome or firefox. The carousel module for example isn’t fully responsive, the left arrow seems to drift off a bit while the right arrow stays on the picture.
2. On the checkout page, the logo isn’t centered, it drifts off to the left
3. Still on the checkout page, the option “Add new adress” isn’t translated while I already translated it in “Localization→Translation”, so I’m unable to translate this one.
4. Unable to translate “Add Review” on a product page.
5. Unable to translate “In Stock” on a product page.
6. Unable to translate the “Comments” tab down the product pages.
7. Unable to translate “Checkout”
8. Nothing happens when I click on “My Cart”
9. When someone signs up, even if they write their name in small letters, I’d like to force the first letters of each name to be a capital one.
10. Still in the sign up form, I’d like to have a password verification, now you just have to enter a password once. I’d also like to have a date picker instead of a textbox for the birthdate.
11. When people sign up, they get a confirmation e-mail saying “This is your password: " but there’s no password written.
12. Unable to translate “Featured Products” and “New Products” on the main page.
13. When someone posts a review about a product, we cannot see it in the back-office (after posting the review, the user gets notified that the review will first be reviewed by a moderator, but in the back-office nothing happens).
14. As we will basically do “dropshipping”, we would need to have separate shipping costs for each manufacturer, and that the shipping costs appear depending on where the customer is, how can we do this?
We are launching the website soon so we really need to fix all these problems ASAP.
Thanks,
Jordan
Comments
I’m working on translation issue right now, hope to finish it today.
Ok, and for the other problems?
I can’t connect to your server through FTP, could you please check credentials in your profile?
Did you use port 21? I had trouble connecting because I didn’t enter any port in Filezilla
Here is the log of my Filezilla
Sorry for this, updated my info, try again and let me know if it still happens :)
Still the same with following settings https://www.dropbox.com/s/irwu6x0xmpnruy8/Screenshot%202017-08-03%2001.01.30.png?dl=0
Again sorry about that, I’ve updated the details and tried them on Filezilla, now it should work !
Hi Jordan.
Now it works.
1. I don’t see any issue with carousel: https://www.dropbox.com/s/gs107jwxu16edbm/IMG_8737.PNG?dl=0
2. Fixed.
3. I can’t find that phrase. Could you please take a screenshot
4. You have to translate a module product comments, like this https://www.dropbox.com/s/y4ztu60d7gy8xim/Screenshot%202017-08-04%2009.50.18.png?dl=0
5. But as I can see it’s translated: https://babbelshop.be/index.php?id_product=2&id_product_attribute=7&rewrite=chemisier&controller=product&id_lang=1#/1-taille-s/11-couleur-noir
6. See #4
7. What page do you mean?
8. All works fine for me https://www.dropbox.com/s/cnb1zsqbyvpctkl/Screenshot%202017-08-04%2009.54.31.png?dl=0
9. I’ll fix that in the next update
10. Good idea, I’ll try to do that in the next theme version
11. That is not related to our theme, but I’ll try to find a solution
12. You have to translate “pk_products” module
13. You can find that on configuration page of productcomments module
14. Unfortunately I don’t know how to do that, but if you ask about that on prestashop forum someone will help you. That is not a question about theme, but about prestashop functionality.
Hi Marek,
1. This one: https://ibb.co/kJHRGa
2. Thanks!
3. Apparently it has been translated, my bad!
4. Thanks a lot!!!
5. Same as #3
6. Same as #3 (really sorry)
7. Same again… Probably a cache issue as now everything is translated, my bad…
8. We’re talking about this one right? https://ibb.co/dutcNF When I click on it it just refreshes the page..
9 + 10 + 11: Thank!
12. https://ibb.co/jOJNpv This is the only thing I get when I want to translate pk_products.
13. Isn’t there a way to get notified when someone posts a review?
14. I’ll ask on the prestashop forum, thank you :)
1. You just need to upload bigger images. That default images are too small.
8. Try to enable SEO friendly links http://awesomescreenshot.com/0c56cp06ff 12. Should be fixed now
13. Unfortunately no, but you can disable comment validation http://awesomescreenshot.com/0cb6cp0880
Perfect thank you for all this, now for my first question, how do I go ahead and update the theme?
PS: For #8 the problem still persists even after enabling SEO friendly links
First of all you need to make a backup.
Then you need to download latest theme version from themeforest.
Go to /updates folder and upload all files of each version one by one.
Ok thank you, and for #8?
We will back to this issue after update