• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 10.08.17, 11:25
  • Opened by: Chris Hanotel
  • Closed by: Marek
  • Closed on: 29.08.17, 23:43
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10657 - None responding script on Firefox

Hello,
When switching from the basic Prestashop theme to the Alysum theme, I get an error message on Firefox (and very low downloading on Chrome) that says :

A script is not responding
https:// XXX.com/themes/a…/assets/cache/bottom-c87f46.js:8

How can I fix this?
Thank you

Comments

Marek 10 Aug 2017, 12:01

Hi Chris.
Try to clean prestashop cache first, and let me know the result

Chris Hanotel 10 Aug 2017, 14:24

Hi Marek,

By the way very nice job for your template :) !

I cleaned the prestashop cache and also the Firefox cache and still the same error :
A script is not responding
https:// XXX.com/themes/a…/assets/cache/bottom-c87f46.js:1

Marek 10 Aug 2017, 14:26

Thank you!
Ok, try to disable “Smart cache for JavaScript” on the “Performance” page

Chris Hanotel 10 Aug 2017, 14:32

Just done, cleaned the cache again but still another none responding script :

https:// XXX.com/themes/core.js:1

Marek 10 Aug 2017, 14:39

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile I need to see the issue

Chris Hanotel 10 Aug 2017, 15:38

OK, profile is completed now. Thanks

Marek 10 Aug 2017, 15:44

It seems all fine now

Chris Hanotel 10 Aug 2017, 15:47

Yes, works well now. Many thanks!

Marek 10 Aug 2017, 15:49

I would like to ask you a favor if you are going to tranblate the theme to French, would you share it with us?

Chris Hanotel 10 Aug 2017, 15:53

Sure! Let me know what I need to send and I will send when finished.
Btw I still can’t translate the “Search” term on the index page. Where can I find all elements to translate so I don’t miss anything?

Marek 10 Aug 2017, 15:57

I want to recommend you to update the theme, because there was fixed some translation issues.

Chris Hanotel 10 Aug 2017, 16:14

OK, I will update now :)

Marek 10 Aug 2017, 16:14

Ok

Chris Hanotel 10 Aug 2017, 16:49

Sorry but how can I update your theme?

Marek 10 Aug 2017, 16:51

You can find description here: https://alysum5.promokit.eu/documentation/#!/theme_update See automatic update