- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 11.08.17, 16:20
- Opened by: Andreas Andreadis
- Closed by: Marek
- Closed on: 29.10.17, 15:31
- Reason: Closed
- Comment: Glad to help!
Ticket #10664 - Instagram Feed Problem
Hello I set up the module exactly like the tutorial video but on frontpage is only the title instagram no images anywhere. Look here http://witp-test.eu/.
I have filled all fields for INSTAGRAM PERSONAL DATA tab. Also When I press on quick access on alysum settings this shows up:
[PrestaShop] Fatal error in module file: /var/www/vhosts/witp-test.eu/httpdocs/app/bootstrap.php.cache:3225
Uncaught SmartyException: Unable to load template file ‘/var/www/vhosts/witp-test.eu/httpdocs/modules/pk_themesettings/views/admin/controllers/.tpl’ in ‘/var/www/vhosts/witp-test.eu/httpdocs/modules/pk_themesettings/views/admin/main.tpl’ in /var/www/vhosts/witp-test.eu/httpdocs/vendor/prestashop/smarty/sysplugins/smarty_internal_templatebase.php:129 Stack trace: #0 /var/www/vhosts/witp-test.eu/httpdocs/vendor/prestashop/smarty/sysplugins/smarty_internal_template.php(303): Smarty_Internal_TemplateBase→fetch(Object(Smarty_Internal_Template), NULL, NULL, NULL, false, false, true) #1 /var/www/vhosts/witp-test.eu/httpdocs/app/cache/prod/smarty/compile/63/0e/d2/630ed20ba84533dd4d9cf17259feeaf60645194c.file.main.tpl.php(190): Smarty_Internal_Template→getSubTemplate(’/var/www/vhosts…‘, NULL, NULL, 0, NULL, Array, 0) #2 /var/www/vhosts/witp-test.eu/httpdocs/vendor/prestashop/smarty/sysplugins/smarty_internal_templatebase.php(188): content_598db93d5c99c8_40568179(Object(Smarty_Internal_Template)) #3 /var/www/vhosts
Comments
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
I fill out all necessary fields .Please look it.
I see you fixed the problem with the quick access but the instagram still have problem ,also one another thing I see now is when I insert greek content on Promokit Text Block , after save is changed to ‘??????’ . Check it please.
Thanks
Text Block issue has been fixed.
Regarding the Instagram it’s not fixed yet, but I’m trying to find a solution
Also tell me something else , is included on this theme label like product on sale , out of stock (like the new product)?
Hi Andreas.
I’m not sure. try to enable necessary labels, and if you will have any problems, just let me know
From where can I enable the labels for products list page?
Also I found a bug , look this product http://witp-test.eu/t-shirts/52-101-t-shirt-white-with-prints-ss1720-2101001000452.html#/2--s If you choose another size on dropdown is getting you back the last one .
I suppose zero price is the reason http://awesomescreenshot.com/0cc6d9do02
Here is “On Sale” label http://awesomescreenshot.com/01b6d9dr83
Ok for the sale badge, but for the price I changed it and now is not zero and I still have the problem.
Could you please create an account for me to connect through FTP? It’s hard to manage files in browser
Ok check again the login details for ftp .
Something wrong with your product settings.
I have created new product and there is all works fine http://witp-test.eu/Αρχική/189-499-test.html
Like what setting ? Can you find exactly where is the problem ?
I don’t know. Just try to add new product manually and you will see all works fine
Ok even if it works with the new products I have to add them again manually , is about 181 products. Long work. Please can me provide me with some solution?
But that is not the theme issue. It’s a question of prestashop product configuration. I have tried to see the difference between new product and old one, but no success
Yes I know is not theme problem anymore but just if you know some solution like export import products on prestashop.
I have tried to see the difference between that product what I have added and your products, but unfortunately, I didn’t found anything. try to compare yourself, maybe you will find something