• Closed by: Marek
  • Closed on: 30.08.17, 00:01
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10673 - Product page custom tab stopped working after changing layout preset

This was working ok, after I tried another layout preset, the product page custom tabs
do not respond anymore to pressing.

Comments

Marek 17 Aug 2017, 09:05

Hi Marko.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP to try to figure out what’s wrong

Marko Koskinen 17 Aug 2017, 14:30

This was funny, it worked shortly, I had changed it to preset Orange, then changed back to basic, and it did not work anymore.
Opened developer tools inspector to try to see what is there (took screenshot)

After changing then back to Orange prset, also that didnot work anymore.

Is there some thing that is needed or steps that are needed after changing presets?

Screenshot is from basic preset, when it dit not happen, and when mouse is over one of those product page details tabs

Marek 17 Aug 2017, 16:34

Give me at least a link to your shop to see the issue

Marko Koskinen 17 Aug 2017, 18:24

You should find now ftp access.

Marko Koskinen 17 Aug 2017, 20:30

hmm…made some changes again, and now it works.
It could be just some content (missing?) combined with some feature enabled/disabled, that causes it…?

Now it is ok. So it cannot perhaps really be a code issue.