- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 24.08.17, 17:14
- Opened by: RICARDO MIGUEL DEL CORRAL
- Closed by: Marek
- Closed on: 12.09.17, 23:53
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #10690 - I can not activate slider revolution
good afternoon. I am trying to activate plugin slider revolution and I put the code that you have given me Item Purchase Code :, but prestashop tells me Ajax error! parse error.
What is the problem?
Comments
Something wrong with file permissions. I need access to your server through FTP
You already have access to my server, I have put the correct data so that you can access.
I am also trying to put a banner up on the main page and I left aligned and there is nowhere to edit it.
I found out your server blocks all Ajax requests. Here is the text of error:
Please ask your hosting provider support to unlock it
1-I am also trying to put a banner up on the main page and I left aligned and there is nowhere to edit it.
2-I am trying to activate the Popup Message module, and it is displayed as a newsletter popup, but when I insert the email and click on the arrow, it does nothing and I can not subscribe to the newsletter.
3. I added pk_products to Hook: content_top and it displays correctly but it is not translated into Spanish. I have verified that in translations it is translated correctly but it is not reflected later.
Thanks
The problem is not the server, it is because I have reset the Revolution Slider plugin and now it asks me again the Item Purchase Code: and the error is because I can not put that code 2 times for the same website
Atach file.
You don’t need to use any purchase code. The module works fine without it. Purchase code is necessary only to get updates.
1. I can’t understand what exactly you tried to do? Please let me know which module you tried to configure
2. the issue is related to the issue “blocking Ajax requests” 3. Fixed
1. It is the ps_banner. The banner is aligned to the left and I want it to come out aligned like all the elements of the page.
2. Regarding blocking Ajax requests, my server has nothing blocked and I do not either. Where can I check it?
3.The problem is not the server, it is because I have reset the Revolution Slider plugin and now it asks me again the Item Purchase Code: and the error is because I can not put that code 2 times for the same website
The problem I have is not caused by the hosting nor by any blocking, but because the module you have installed gives an error when trying to validate it.
The error is a “page not found”. You can see for yourself by logging in here:
http://www.formacioneus.com/amkws9badp72gshp/index.php?controller=AdminRevolutionsliderAjax&token=9b12ca9ba94b3c66ed65839e014b4f1c
Strange, but I don’t see the error “XMLHttpRequest cannot load due to access control checks.” more.
Still trying to figure out the reason and fix it
I attach one capture in which you explicitly see an AJAX request that returns a code 200 (OK). The fault is application level and not server.
If the AJAX / XmlHTTPRequest did not work, your Prestashop would be unable to function, as it is something you use for everything.
A greeting.
I attach one capture in which you explicitly see an AJAX request that returns a code 200 (OK)
I have found possible solutions which I ask you to try
https://theme.co/apex/forums/topic/revolution-slider-ajax-error/#post-16928
https://support.promokit.eu/index.php?do=details&task_id=8963#comment45722
1-I am also trying to put a banner up on the main page and I left aligned and there is nowhere to edit it.
2-Where are the clients that subscribe to the newsletters saved ?? I can not find them
1. use following CSS:
2. Go to the settings of “Newsletter subscriptions” module
1-I am also trying to put a banner up on the main page and I left aligned and there is nowhere to edit it.
2-Where are the clients that subscribe to the newsletters saved ?? I can not find them
Good afternoon.
I have written this code in ccs styles. it is right? I do not see the changes in alignment of the top banner
@media (max-width:500px) {
}
1. You seem using some cache because I don’t see changes what I make in your files
2. http://awesomescreenshot.com/0e56d2md88
What do I have to do to disable it?
I have no ideas. Try to ask your hosting support
1-the support of my server has already told me that they have already disabled all the settings / security of the server. That the error is not of the server, the error is of the application. I can not use your popup then?
2.What do I have to do to disable the cache? I don´t see the changes in the aligment the banner
You have some cache enabled.
I added a fix to the end of file /formacioneus.com/themes/alysum/assets/css/theme.css. Please open it and find the line
But if you will open the same file from a browser http://www.formacioneus.com/themes/alysum/assets/css/theme.css you will not found my fix. It means you have enabled some cache
My server has disabled all security and I still can not use the module popup message.
He added the Extended Newsletter and did not work either
Hi Ricardo.
I have found out possible solution. Please try to use popup newsletter form
Good morning. I think it works but you can not change the popup newsletter background image
Try to use correct image size:
http://awesomescreenshot.com/0136d54ha9
1-Where can I change translations by subscribing to the popup message? Atach file
2-Where can I change the translation of the emails sent when you subscribe to the newsletter?. Atach file
Thanks
Yes, there was missed translation option. Now it is fixed and you can translate it in your back office
what module are these translations?
that is popup module
http://awesomescreenshot.com/0af6d5ae72
http://awesomescreenshot.com/0cc6d5afd4
And what is the module for the translations of the responses to the newsletters email?. Atach file
That is not a module and not a part of theme. That is Email template. You can find it here /modules/ps_emailsubscription/mails/
To translate it you need to edit .html files
The popup banner on the computer comes out fine, but on the mobile goes very poorly. What can I change to make the format more correct?
Do you mean your image is not fully visible?
Yes, I mean that. Why does not the popup adapt to the screen of the phone?
Ok, how do you think it should look like?