• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Marek
  • Private: No
  • Open Date: 26.08.17, 12:56
  • Opened by: Naveen
  • Closed by: Marek
  • Closed on: 29.12.17, 11:42
  • Reason: No answer from a customer

Ticket #10694 - responsive issu

Hello Dear
We are waiting for you please fix MY ACCOUNT Log-out not appear in iphone6 how to log out or my account page how do customer add new address after registrattion.?….its Running in my main domain so on urjent basis fix this as soon as possible.
lots off issu still in our theme if you remember cart module i was disable it, now needed to enable but its without css ,categoery images not responsive in iphone 6.
felx menu module also not working just try to add new menu in flex menu ,added but without css.
bulkbazar.in

Comments

Marek 26 Aug 2017, 22:40

Log out link has been fixed

Marek 26 Aug 2017, 22:43

I don’t see any issue with menu

Naveen 28 Aug 2017, 07:53

Hello Dear
Thanx .
Kindly find attachment below first one is related to cart module please enable it from back office then you’ll see css issu in fron office .

Naveen 28 Aug 2017, 08:08

I don’t know (flex_menu was not working well)but now its working fine..

Naveen 28 Aug 2017, 08:18

overlaping prices on content looking like its not responsive …. (http://www.bulkbazar.in/120-spinner)check-out click on listview check devices Iphone plus lappy also (default gridview working fine)

Naveen 28 Aug 2017, 08:46

http://www.bulkbazar.in/13-mobile-accessories (check on iphone5 devices you’ll understand)

Naveen 28 Aug 2017, 08:51

http://www.bulkbazar.in/13-mobile-accessories (iphone5 devices single column appears but its item not in center please fix this too) (bymistake attached sendynewsletter.zip ignore this check second one 13-mobile-accessories.png

Naveen 28 Aug 2017, 10:41

iphone_devices_Header_content

Marek 28 Aug 2017, 12:40

I have checked out your website on my iPhone and it looks fine
https://www.dropbox.com/s/c3vfcupgo7u68ty/Screenshot%202017-08-28%2012.31.48.png?dl=0

Regarding the cart button, please check the issue with default theme first

Naveen 28 Aug 2017, 13:00

you mean cart button issu because of default theme…? it was working before your css changes by your side then what to do, please if possible fix this last time same issu you fixed but on few product that time i feel everything okey now i uploaded product an its appears.cart button issu please fix.

Naveen 28 Aug 2017, 13:04

iPhone5 and its not looks fine

Naveen 28 Aug 2017, 13:05

and rest of the issu….please fix first

Naveen 28 Aug 2017, 13:13

i don’t know what you do from your side all the css saving in cache before i was able to made changes simply inspect element find file and change but you were make it complicated for me, i think so
regarding default theme so that i can changes easly.

Naveen 29 Aug 2017, 09:29

Hello Dear

not expected this type of support……….find below an attachment

Marek 29 Aug 2017, 10:52

The main problem for me is a lot of customizations in your shop, and very often you asking me to fix your issues.

Marek 29 Aug 2017, 11:01

Here is the fix for subcategories:

@media (max-width:330px) {
#subcategories ul li {
width:130px
}
}

Ans please save all your custom code, and always keep a backup

Naveen 29 Aug 2017, 11:10

stepwise as i see feature of your theme try to configure a lot of customizations ,i’m not theme author so i don’t have idea.you have to fix your issu in your theme as you last post me screen shot of issu default theme issu but i checked you you made changes just look in custome css.
Quick_view favorit product checkout screenshot display:none

Naveen 29 Aug 2017, 11:30

@media (max-width:330px) {
#subcategories ul li {
width:130px
}
} what to do whit this code…? yeah i have complete backup. fix my theme issu as attached screenshot

Marek 29 Aug 2017, 15:06

add it to your custom CSS

Naveen 30 Aug 2017, 07:44

iphone_5_header content not responsive

Marek 30 Aug 2017, 23:17

The issue has been fixed. Please check it out

Naveen 31 Aug 2017, 08:40

Hello Dear

iphone6plus_not responsive categoery images…please show screenshot which issu you fixed.

Thank You.

Marek 31 Aug 2017, 11:16

The issue has been fixed. Please check it out

Naveen 01 Sep 2017, 10:25

Right blank spaces like not responsive fix this

Naveen 01 Sep 2017, 11:37

not responsive..iphone6plus check device

Marek 01 Sep 2017, 19:40

Fixed

Naveen 05 Sep 2017, 08:22

landscape_mode_not_responsive_menu_not_appear please fix checked device iphone6 plus

Marek 05 Sep 2017, 11:53

The issue has been fixed. Please check it out

Naveen 06 Sep 2017, 09:44

Hello Dear

nothing fixed ,please checkout just rotate your phone you’ll understand the issu …not responsive menu not appeared

Naveen 19 Sep 2017, 08:22

Hello Dear
please check out registration form state field not wirking on mobile deveces. customer can’t get register.please fix

Naveen 28 Oct 2017, 11:57

Hello Dear Got issu In Performanence Tab CCC Move Java Script to the End enabled then javascript not working properly will you help me.
And second thing is prices not appears on product page .Revert me as soon as possible.Thank you In advance.

Marek 28 Oct 2017, 12:58

I need access to your BO

Marek 28 Oct 2017, 13:22

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile

Naveen 28 Oct 2017, 13:34

hey i updated field of ftp detail now will you help me

Marek 28 Oct 2017, 13:56

The link http://venedor.bulkbazar.in/admin_bulk is unavailable for me

Marek 28 Oct 2017, 14:01

javascript not working properly - what exactly do you mean?

Marek 28 Oct 2017, 14:03

you have a lot of customizations on the product list page. Please ask your developer to fix the issue with price

Naveen 02 Nov 2017, 09:20

Hello Marek

can reinstall venedor theme because of default theme broken ….we planning to take its backup and install prestashop then your theme .Can I do this.
Thanks in advance

Naveen 02 Nov 2017, 09:25

javascript not working properly - what exactly do you mean? i mean BackOffice Performance in CCC Move JavaScript to the end (Enabled everything running fine but when not enabled main menu dropdown not working in registration form also dropdown issu occourd.Guide me )

Marek 02 Nov 2017, 12:18

Should I wait while you will reinstall the theme?