- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Marek
- Private: No
- Open Date: 26.08.17, 12:56
- Opened by: Naveen
- Closed by: Marek
- Closed on: 29.12.17, 11:42
- Reason: No answer from a customer
Ticket #10694 - responsive issu
Hello Dear
We are waiting for you please fix MY ACCOUNT Log-out not appear in iphone6 how to log out or my account page how do customer add new address after registrattion.?….its Running in my main domain so on urjent basis fix this as soon as possible.
lots off issu still in our theme if you remember cart module i was disable it, now needed to enable but its without css ,categoery images not responsive in iphone 6.
felx menu module also not working just try to add new menu in flex menu ,added but without css.
bulkbazar.in
Comments
Log out link has been fixed
Here is the button to add new address https://www.dropbox.com/s/of054zl05k626hq/Screenshot%202017-08-26%2022.41.55.png?dl=0
I don’t see any issue with menu
Hello Dear
Thanx .
Kindly find attachment below first one is related to cart module please enable it from back office then you’ll see css issu in fron office .
I don’t know (flex_menu was not working well)but now its working fine..
overlaping prices on content looking like its not responsive …. (http://www.bulkbazar.in/120-spinner)check-out click on listview check devices Iphone plus lappy also (default gridview working fine)
http://www.bulkbazar.in/13-mobile-accessories
http://www.bulkbazar.in/13-mobile-accessories (check on iphone5 devices you’ll understand)
http://www.bulkbazar.in/13-mobile-accessories (iphone5 devices single column appears but its item not in center please fix this too) (bymistake attached sendynewsletter.zip ignore this check second one 13-mobile-accessories.png
http://www.bulkbazar.in/13-mobile-accessories?orderby=price&orderway=asc (cart_buttons_not_appear)
http://www.bulkbazar.in/13-mobile-accessories?orderby=price&orderway=asc (laptop_view_Where_is_cart_button)
iphone_devices_Header_content
I have checked out your website on my iPhone and it looks fine
https://www.dropbox.com/s/c3vfcupgo7u68ty/Screenshot%202017-08-28%2012.31.48.png?dl=0
Regarding the cart button, please check the issue with default theme first
you mean cart button issu because of default theme…? it was working before your css changes by your side then what to do, please if possible fix this last time same issu you fixed but on few product that time i feel everything okey now i uploaded product an its appears.cart button issu please fix.
iPhone5 and its not looks fine
and rest of the issu….please fix first
i don’t know what you do from your side all the css saving in cache before i was able to made changes simply inspect element find file and change but you were make it complicated for me, i think so
regarding default theme so that i can changes easly.
Hello Dear
not expected this type of support……….find below an attachment
The main problem for me is a lot of customizations in your shop, and very often you asking me to fix your issues.
Prices looks fine for me https://www.dropbox.com/s/92nvbqci08ac2zx/Screenshot%202017-08-29%2010.53.45.png?dl=0
Here is the fix for subcategories:
Ans please save all your custom code, and always keep a backup
stepwise as i see feature of your theme try to configure a lot of customizations ,i’m not theme author so i don’t have idea.you have to fix your issu in your theme as you last post me screen shot of issu default theme issu but i checked you you made changes just look in custome css.
Quick_view favorit product checkout screenshot display:none
@media (max-width:330px) {
#subcategories ul li {
width:130px
}
} what to do whit this code…? yeah i have complete backup. fix my theme issu as attached screenshot
add it to your custom CSS
iphone_5_header content not responsive
The issue has been fixed. Please check it out
Hello Dear
iphone6plus_not responsive categoery images…please show screenshot which issu you fixed.
Thank You.
The issue has been fixed. Please check it out
Right blank spaces like not responsive fix this
not responsive..iphone6plus check device
Fixed
landscape_mode_not_responsive_menu_not_appear please fix checked device iphone6 plus
The issue has been fixed. Please check it out
Hello Dear
nothing fixed ,please checkout just rotate your phone you’ll understand the issu …not responsive menu not appeared
Hello Dear
please check out registration form state field not wirking on mobile deveces. customer can’t get register.please fix
Hello Dear Got issu In Performanence Tab CCC Move Java Script to the End enabled then javascript not working properly will you help me.
And second thing is prices not appears on product page .Revert me as soon as possible.Thank you In advance.
I need access to your BO
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile
hey i updated field of ftp detail now will you help me
The link http://venedor.bulkbazar.in/admin_bulk is unavailable for me
javascript not working properly - what exactly do you mean?
you have a lot of customizations on the product list page. Please ask your developer to fix the issue with price
Hello Marek
can reinstall venedor theme because of default theme broken ….we planning to take its backup and install prestashop then your theme .Can I do this.
Thanks in advance
javascript not working properly - what exactly do you mean? i mean BackOffice Performance in CCC Move JavaScript to the end (Enabled everything running fine but when not enabled main menu dropdown not working in registration form also dropdown issu occourd.Guide me )
Should I wait while you will reinstall the theme?