- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 11.09.17, 21:37
- Opened by: Stepanka Odvarkova
- Closed by: Marek
- Closed on: 29.12.17, 12:17
- Reason: Closed
- Comment: Glad to help!
Ticket #10781 - Specific prices in EUR on product page
Hi Marek,
you did very well displaying of specific prices in default CZK currency but we have problem with displaying of specific prices on product page in EUR currency.
If you put quantity from 1 - 19 pcs, displayed price is 1,52 EUR - this is correct.
If you put quantity from 20 pcs upwards, there should be specific price 1,44 EUR
If you put quantity from 50 pcs upwards, there should be specific price 1,38 EUR
If you put quantity from 100 pcs upwards, there should be specific price 1,28 EUR
Specific prices should be also displayed in the table of specific prices like in the case of default CZK currency.
Thank you in advance for fixing.
Best regards
Stepanka
Comments
I have enabled default prestashop theme, and it works with the same issue http://awesomescreenshot.com/0476dd1y5a
So what do you recommend, please?
I don’t know. it looks like prestashop bug.
I’ll check that on my localhost, and let you know
Ok, thank you, Marek
Could you please check price setting for the product like at the screenshot: http://awesomescreenshot.com/0976denj51
You should have selected “all currencies” there
Hi Marek, it is correct, all currencies are selected from beginning. Screenshot in attachment.
It seems you just need to use percents like this http://awesomescreenshot.com/0906dfpccf
https://www.obalarna.cz/designove-darkove-krabicky/262-darkova-krabicka-modra-designova-papirova-s-reznou-masli-d-8x8x15-cm.html
Hi Marek,
I followed your recommendation for setup (first screenshot) but it works same as before.
With Czech currency it works perfect (second screenshot) but not if I switch to EUR (3rd screenshot).
Basic price 1,52 EUR is OK, but in the specific prices table in column VAŠE CENA/KS there is same value like in Czech currency 36,76 but with sign of EUR currency (instead Kč there is €) = value is not converted to EUR, right value should be 1,47 €.
The same is valid for second and third specific price.
Please help.
Sorry for the delay.
I suppose the problem is that discount assigned for each currencies but defined in CZK http://awesomescreenshot.com/0df6di2of8
Try to create separated discounts for each currency
Hi Marek, it is still the same, the screen of set up in the attachment.
I think that there is only mistake in EUR currency price section in formula:
In VAŠE CENA/KS column there should be price after discount in EUR currency instead of price after discount in czech currency.
In Czech currency is price after discount 36,76
In EUR currency is price after discount 36,76 (should be 1,47 EUR)
Hi Stepanka.
Can I try to configure the price for one of your product, just for test?
Hi Marek, of course, please do it at discussed product: https://www.obalarna.cz/designove-darkove-krabicky/262-darkova-krabicka-modra-designova-papirova-s-reznou-masli-d-8x8x15-cm.html
I turned on EUR, Prestashop Back Office I changed to English. Email and Password are valid.
Best regards Stepanka
Hi, Stepanka.
I tried, but the result is the same.
Maybe will be better to ask PrestaShop support about that?
Hi Marek, uff, I will try to disscuss it on Presta forum, I will let you know