• Closed by: Marek
  • Closed on: 29.12.17, 12:17
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10781 - Specific prices in EUR on product page

Hi Marek,

you did very well displaying of specific prices in default CZK currency but we have problem with displaying of specific prices on product page in EUR currency.

Example: https://www.obalarna.cz/designove-darkove-krabicky/262-darkova-krabicka-modra-designova-papirova-s-reznou-masli-d-8x8x15-cm.html

If you put quantity from 1 - 19 pcs, displayed price is 1,52 EUR - this is correct.

If you put quantity from 20 pcs upwards, there should be specific price 1,44 EUR
If you put quantity from 50 pcs upwards, there should be specific price 1,38 EUR
If you put quantity from 100 pcs upwards, there should be specific price 1,28 EUR

Specific prices should be also displayed in the table of specific prices like in the case of default CZK currency.

Thank you in advance for fixing.

Best regards

Stepanka

Comments

Marek 13 Sep 2017, 14:52

I have enabled default prestashop theme, and it works with the same issue http://awesomescreenshot.com/0476dd1y5a

Stepanka Odvarkova 13 Sep 2017, 17:46

So what do you recommend, please?

Marek 13 Sep 2017, 17:47

I don’t know. it looks like prestashop bug.
I’ll check that on my localhost, and let you know

Stepanka Odvarkova 14 Sep 2017, 09:14

Ok, thank you, Marek

Marek 15 Sep 2017, 15:28

Could you please check price setting for the product like at the screenshot: http://awesomescreenshot.com/0976denj51

You should have selected “all currencies” there

Stepanka Odvarkova 16 Sep 2017, 10:22

Hi Marek, it is correct, all currencies are selected from beginning. Screenshot in attachment.

Stepanka Odvarkova 19 Sep 2017, 19:08

Hi Marek,
I followed your recommendation for setup (first screenshot) but it works same as before.
With Czech currency it works perfect (second screenshot) but not if I switch to EUR (3rd screenshot).
Basic price 1,52 EUR is OK, but in the specific prices table in column VAŠE CENA/KS there is same value like in Czech currency 36,76 but with sign of EUR currency (instead Kč there is €) = value is not converted to EUR, right value should be 1,47 €.
The same is valid for second and third specific price.
Please help.

Marek 21 Sep 2017, 13:10

Sorry for the delay.
I suppose the problem is that discount assigned for each currencies but defined in CZK http://awesomescreenshot.com/0df6di2of8

Try to create separated discounts for each currency

Stepanka Odvarkova 28 Sep 2017, 08:57

Hi Marek, it is still the same, the screen of set up in the attachment.
I think that there is only mistake in EUR currency price section in formula:
In VAŠE CENA/KS column there should be price after discount in EUR currency instead of price after discount in czech currency.


Stepanka Odvarkova 28 Sep 2017, 09:02

In Czech currency is price after discount 36,76
In EUR currency is price after discount 36,76 (should be 1,47 EUR)

Marek 28 Sep 2017, 21:17

Hi Stepanka.
Can I try to configure the price for one of your product, just for test?

Stepanka Odvarkova 28 Sep 2017, 22:10

Hi Marek, of course, please do it at discussed product: https://www.obalarna.cz/designove-darkove-krabicky/262-darkova-krabicka-modra-designova-papirova-s-reznou-masli-d-8x8x15-cm.html
I turned on EUR, Prestashop Back Office I changed to English. Email and Password are valid.
Best regards Stepanka

Marek 02 Oct 2017, 21:46

Hi, Stepanka.
I tried, but the result is the same.
Maybe will be better to ask PrestaShop support about that?

Stepanka Odvarkova 20 Oct 2017, 20:16

Hi Marek, uff, I will try to disscuss it on Presta forum, I will let you know