• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 20.09.17, 13:28
  • Opened by: Andreea Savu
  • Closed by: Marek
  • Closed on: 29.10.17, 15:36
  • Reason: No answer from a customer

Ticket #10822 - My Alerts error

Hi Marek,

I have noticed an error regarding My Alerts. If a customer adds a product to MyAlerts via product page (Notify me when available) and then enters My Account → My Alerts and deletes that product, at first it appears deleated, but then at refresh is back on the list. How can this be fixed?

Thanks, Andreea

Comments

Marek 20 Sep 2017, 15:41

Hi Andreea.
As I can see your support is expired a long time ago, or you have bought extended support?