- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 21.09.17, 22:42
- Opened by: Daniel
- Closed by: Marek
- Closed on: 29.10.17, 15:38
- Reason: Closed
- Comment: Glad to help!
Ticket #10830 - You can not see the product images
Good afternoon, I installed a demo of yours and everything, the images of the products are also uploaded well, but then the images are not displayed in the online store.
I attach an image.
Comments
Hi Daniel.
Try to disable “Lazy Load” feature. Or follow requirements for that feature https://alysum5.promokit.eu/documentation/#!/general_settings
Is disabled
Have you tried to regenerate all images?
Yes, I have already done it several times. The website is aloiss.com
I see wrong image path. Please switch your shop back to “Classic” theme and check the issue there
I have changed the subject to classic and the image remains the same. I have also regenerated thumbnails.
I can advise you to reinstall your prestashop. That is not theme issue
I have reinstalled the prestashop and theme. The problem now appears when uploading new products, images within a category if they are seen, but on the home page are not seen. What I can do?
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office to check out prestashop settings
Okay, I’ve already filled in all the data
As I can see your images works fine now
Ok, now when I go to Catalog → Products → I only have one product. However, in the visualization of the web they appear more. Why do not all products come out as before?
do not pay attention to the last comment
Something strange is going on in your back office, and it’s not related to the theme