- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 03.10.17, 19:07
- Opened by: kevin
- Closed by: Marek
- Closed on: 23.10.17, 10:32
- Reason: Closed
- Comment: Glad to help!
Ticket #10886 - No image available image not shown
Hello,
can you tell me why there’s no image available image shown in the shop using your theme?
Would be great to fix this issue.
Thank you
Best Regards,
Kevin
Comments
Hi, Kevin.
Try to disable Lazy Load option un the Theme Settings module
Hi Marek,
I’m using an older version of the theme, where’s no lazy load option.
TS v.1.7.1 | Alysum v.5.1.1 | PS v.1.7.0.2
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
I did.
Have you already tried to regenerate images?
Yes I did, but it won’t help.
Ok, the last thing I’ll ask you to check out. Please switch to default prestashop theme “Classic” and check out the issue there.
I suppose the problem is not related to the theme