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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 29.12.17, 12:08
  • Reason: No answer from a customer

Ticket #10904 - Can't add menu item to flex menu


I have problem with adding items to flex menu. After choosing menu item do add I do not see a drop-down list, so I am unable to add any element to menu. I have tried to change ‘modules’ folder permissions to 775, 777 but nothing changes.

Looking for your help.


This ticket does not depend on any other tickets.

Marek (marek) 06 Oct 2017, 10:34

Hi. Here is a description of such issue what was solved http://alysum5.promokit.eu/documentation/#!/faq

webtec (admin-webtec) 06 Oct 2017, 10:41

Yes, I saw this. But I have changed permissions to make folder writable (tried 777, 775 and 644 for files etc.) but unfortunately iy didn't change anything with my menu behavior.

Marek (marek) 06 Oct 2017, 10:45

That is not permissions (CHMOD) issue, please ask your hosting provider support, they should know how to fix that

webtec (admin-webtec) 12 Oct 2017, 09:50

I contacted my hosting's support and they supposedly make appropriate changes. But it makes no change and I still can't add any position to my flex menu. Finally, they advised only to check files permissions or PHP version what I have already done. I attach print screen how it looks like on site for now. Maybe you know another posssible solution?

Marek (marek) 12 Oct 2017, 10:37

Right now I'm working on new menu module. If you can wait for a little, I could send it to you.

webtec (admin-webtec) 12 Oct 2017, 10:38

OK, thank you. I'll be waiting for message.

Marek (marek) 12 Oct 2017, 10:41

Please write me here on the next Monday.