• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 06.10.17, 10:23
  • Opened by: webtec
  • Closed by: Marek
  • Closed on: 29.12.17, 12:08
  • Reason: No answer from a customer

Ticket #10904 - Can't add menu item to flex menu

Hi.

I have problem with adding items to flex menu. After choosing menu item do add I do not see a drop-down list, so I am unable to add any element to menu. I have tried to change ‘modules’ folder permissions to 775, 777 but nothing changes.

Looking for your help.

Beata

Comments

Marek 06 Oct 2017, 10:34

Hi. Here is a description of such issue what was solved http://alysum5.promokit.eu/documentation/#!/faq

webtec 06 Oct 2017, 10:41

Yes, I saw this. But I have changed permissions to make folder writable (tried 777, 775 and 644 for files etc.) but unfortunately iy didn’t change anything with my menu behavior.

Marek 06 Oct 2017, 10:45

That is not permissions (CHMOD) issue, please ask your hosting provider support, they should know how to fix that

webtec 12 Oct 2017, 09:50

I contacted my hosting’s support and they supposedly make appropriate changes. But it makes no change and I still can’t add any position to my flex menu. Finally, they advised only to check files permissions or PHP version what I have already done.
I attach print screen how it looks like on site for now. Maybe you know another posssible solution?

Marek 12 Oct 2017, 10:37

Right now I’m working on new menu module. If you can wait for a little, I could send it to you.

webtec 12 Oct 2017, 10:38

OK, thank you. I’ll be waiting for message.

Marek 12 Oct 2017, 10:41

Please write me here on the next Monday.