- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 10.10.17, 16:58
- Opened by: Francois
- Closed by: Marek
- Closed on: 18.10.17, 11:21
- Reason: Closed
- Comment: Glad to help!
Ticket #10927 - Blurred product image in product grid page
Hi,
I’m importing the products to the prestashop site built on your template. The sizes of each product image is 1000×1300 pixels (72 dpi) or 10:13 aspect ratio as suggested in your documentation. However, in category grid view the product image seems to be blurred. It’s fine if you go inside product page. It also has a border on top and bottom in product grid view. Any suggestions for proper image sizing to avoid blurring and borders? See attachements for details:
Comments
Hi, Francois.
Please give me a link to the page with the issue
Here you go:
link removedI can make a fix for blurred image, but ab for image borders it’s because your images has different aspect ration then defined in your BO (10:13)
I would appreciate to have a fix for the blur. When I can expect that? Can you give me a guidance how to prepare images/settings to avoid those borders as well? Cheers.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP to fix the issue
Updated both FTP and BO information.
The issue has been fixed. Please check it out.
Advice about images is only one - you must have your image with the same aspect ratio like defined in your BO (10:13)
So if I always use 1000 by 1300 thats gonna be fine in all cases?
yes, exactly.
You can also use other dimensions like
(2x)2000×2600 (1.5x)1500×1950 etc…