• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 16.10.17, 19:21
  • Opened by: watusi
  • Closed by: Marek
  • Closed on: 29.12.17, 12:09
  • Reason: No answer from a customer

Ticket #10946 - Attribute value not shown

Hello,

the value of attribute are not shown in the cart page or in ‘add to cart’ buttom
exemple for the product @ https://aminataparis-boutique.com/capillaire/21-79-conditioner-absolute-volume.html#/38-contenance-120ml

best regard

Comments

Marek 16 Oct 2017, 21:28

It works in our demo http://awesomescreenshot.com/0006dwx145

So I suppose it’s because of configuration in your BO

watusi 18 Oct 2017, 08:58

ok, just a question,
is it possible to disable your theme to put the classic theme
and then enable again your theme without loosing all the configuration i’ve done ?

thank you !

Marek 18 Oct 2017, 10:45

Yes, it’s possible.
The best way, to not lose your configuration, is just to rename the folder “alysum” to “alysum2” and then “classic” to “alysum”

watusi 18 Oct 2017, 13:51

ok, just a question,
is it possible to disable your theme to put the classic theme
and then enable again your theme without loosing all the configuration i’ve done ?

thank you !

watusi 18 Oct 2017, 13:53

sorry the message before is a error … thank you for your answreing !

Marek 19 Oct 2017, 10:25

Is the issue solved?

watusi 19 Oct 2017, 14:58

Hello,
i didn’t try yet !

++

watusi 20 Oct 2017, 17:57

Hello !
it’s not working to change the name of folders : “alysum” to “alysum2” and then “classic” to “alysum”,
a blank page or a error 500 appears !

have you another idea ?
best regard

Marek 21 Oct 2017, 09:39

I just compared theme files which are responsible for shopping cart display and all is the same. It means that definitely causes by back office settings.
media.promokit.euscreenshotsscreencloudscreenshot20171021_093521.jpg

You have not switch to default theme more.