• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 19.10.17, 17:08
  • Opened by: amal benkirane
  • Closed by: Marek
  • Closed on: 29.10.17, 13:13
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10956 - issues with product images

hi,

I have issues with product image on windows chrome. Please see attached. When we click to change product image. The image shows up very big. zoom is not working.

Thanks

Comments

Marek 20 Oct 2017, 11:25

I don’t see the issue http://awesomescreenshot.com/0c86dzaq4f

amal benkirane 20 Oct 2017, 12:38

Hi,

It is not on all browsers. The issue is on windows / chrome.

amal benkirane 20 Oct 2017, 12:38

I shared with you the screen shot.

Marek 20 Oct 2017, 15:16

Here is my screenshot from Chrome on Windows

amal benkirane 20 Oct 2017, 15:24

chrome version 61.0.3163.100

amal benkirane 20 Oct 2017, 15:26

can you solve the other issues on my website (left column / menu) - add the code changes that you have suggested.

Marek 20 Oct 2017, 15:33

My chrome version is the same 61.0.3163.100

amal benkirane 20 Oct 2017, 15:35

it is very strange then. Why it is behaving different on my laptop ? do you have ideas ? someone has already reported such bug ?

Marek 20 Oct 2017, 16:04

No, you are first.
Try to check the issue on another PC

amal benkirane 28 Oct 2017, 12:14

Hi Marek,
While checking with an iPad with Safari, I just saw another product image related issue (please see details in attached doc).

Marek 28 Oct 2017, 12:48

The fix is following:

#pb-right-column #image-block img {width:100%}
amal benkirane 28 Oct 2017, 16:34

Hi,
The image feeting is now corrected :-) thanks …. BUT there is still a little issue, the one when you select another product image in this same page (by clicking one of the small images of the same product), it displays correctly but then you cannot get the zoomed version of it.
Kindly check (under safari on a tablet at least and even with I think Internet Explorer).

Marek 29 Oct 2017, 11:49

When I click on an image I get a popup and I don’t see any visual bugs.

amal benkirane 29 Oct 2017, 12:27

Hi, that’s OK now, I have de-activated the jqZoom, and it is better like this on all supports (iPad, iPhone, PC, …)
If one day I want the jqZoom maybe I will reopen a new tickect if issues are found.
Thanks