- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 19.10.17, 17:08
- Opened by: amal benkirane
- Closed by: Marek
- Closed on: 29.10.17, 13:13
- Reason: Closed
- Comment: Glad to help!
Ticket #10956 - issues with product images
hi,
I have issues with product image on windows chrome. Please see attached. When we click to change product image. The image shows up very big. zoom is not working.
Thanks
Comments
I don’t see the issue http://awesomescreenshot.com/0c86dzaq4f
Hi,
It is not on all browsers. The issue is on windows / chrome.
I shared with you the screen shot.
Here is my screenshot from Chrome on Windows
chrome version 61.0.3163.100
can you solve the other issues on my website (left column / menu) - add the code changes that you have suggested.
My chrome version is the same 61.0.3163.100
it is very strange then. Why it is behaving different on my laptop ? do you have ideas ? someone has already reported such bug ?
No, you are first.
Try to check the issue on another PC
Hi Marek,
While checking with an iPad with Safari, I just saw another product image related issue (please see details in attached doc).
The fix is following:
Hi,
The image feeting is now corrected thanks …. BUT there is still a little issue, the one when you select another product image in this same page (by clicking one of the small images of the same product), it displays correctly but then you cannot get the zoomed version of it.
Kindly check (under safari on a tablet at least and even with I think Internet Explorer).
When I click on an image I get a popup and I don’t see any visual bugs.
Hi, that’s OK now, I have de-activated the jqZoom, and it is better like this on all supports (iPad, iPhone, PC, …)
If one day I want the jqZoom maybe I will reopen a new tickect if issues are found.
Thanks