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FS#11006 - Image setting Problem.Help me.

Hi I am denis. I have 2problem about Image setting. My big image size is 800x1062pixel. I check the enlarge on the product page, the size does not fit. I do not know how to setting images size. Plz check the my site product page(tanilag.fr)&image. Plz Help me.

This ticket does not depend on any other tickets.

Marek (marek)
Monday, 30 October 2017, 17:53 GMT+1
Support Team

What is the dimension of the image what you have uploaded?

Denis (dleogh81)
Monday, 30 October 2017, 18:16 GMT+1

image size is 800x1062

Marek (marek)
Monday, 30 October 2017, 18:17 GMT+1
Support Team

Could you please send it to me to check?

Marek (marek)
Monday, 30 October 2017, 18:24 GMT+1
Support Team

Yes, it's ok. Have you already tried to regenerate your images?

Denis (dleogh81)
Monday, 30 October 2017, 19:17 GMT+1

OK. Now i tried upload. https://tanilag.fr/en/13-muffler?page=2 Product Title : test But can not fixed. plz Check the jpg. Help me!

Marek (marek)
Monday, 30 October 2017, 19:22 GMT+1
Support Team

It's not a theme issue. You just have an image with borders on the top and bottom https://tanilag.fr/375-large_default/test.jpg

Denis (dleogh81)
Monday, 30 October 2017, 19:36 GMT+1

Oh~okay!Thank you. Now fixed. But how about this?Quick view mode. ??

   overlap.PNG (488.8 KiB)
Marek (marek)
Monday, 30 October 2017, 19:38 GMT+1
Support Team

Maybe it's a cache issue? because all looks fine for me http://awesomescreenshot.com/0c66e50s78

Denis (dleogh81)
Monday, 30 October 2017, 19:47 GMT+1

I checked internet explorer. Safari, Crome, but not fixed. What should I do with the cache?

Marek (marek)
Monday, 30 October 2017, 19:49 GMT+1
Support Team

ok, give me a link to page with the issue

Denis (dleogh81)
Monday, 30 October 2017, 19:57 GMT+1

Sorryㅜㅜ What about links should I send to you?

Marek (marek)
Monday, 30 October 2017, 19:58 GMT+1
Support Team

Where I have to see the issue?

Denis (dleogh81)
Monday, 30 October 2017, 19:58 GMT+1

title : test https://tanilag.fr/en/17-coloured

Marek (marek)
Monday, 30 October 2017, 19:59 GMT+1
Support Team

Can I see it on any product page?

Denis (dleogh81)
Monday, 30 October 2017, 20:00 GMT+1

and All product quick view is same problem.

Marek (marek)
Monday, 30 October 2017, 20:04 GMT+1
Support Team

It still looks fine for me. Tested in Chrome, Safari and Firefox
media.promokit.euscreenshotsscreencloudscreenshot20171030_200309.jpg

I only see the issue in quick view mode

Denis (dleogh81)
Monday, 30 October 2017, 20:11 GMT+1

is this quick view mode? Maybe u r connect product page.

Denis (dleogh81)
Monday, 30 October 2017, 20:30 GMT+1

your pic is no quickview move view image . Check my image. Click icon in the product list image.

Denis (dleogh81)
Tuesday, 31 October 2017, 03:00 GMT+1

your pic is no quickview move view image . Check my image. Click icon in the product list image.

Marek (marek)
Tuesday, 31 October 2017, 09:53 GMT+1
Support Team

The issue has been fixed. Please check it out

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