- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 02.11.17, 13:21
- Opened by: Tiago Dias
- Closed by: Marek
- Closed on: 29.12.17, 12:43
- Reason: Closed
- Comment: Glad to help!
Ticket #11019 - Main Menu
HI,
Our Menu isn’t working well, check here:
From Categories, when you navegate in menu, is very weird. Can you tell us why?
thanks
Comments
Hi, Tiago Dias.
I don’t see any issues there. Could you please take a screenshot?
hi, you can check it now…sometimes it disappear!
i send a screenshot
I see it’s not possible to add menu item. It’s a permission issue described in the documentation #2 http://alysum5.promokit.eu/documentation/#faq
all permissions are set to 777 , it’s just that right?
The Menu sometimes it works…and others don’t!
You just have to do what described in the documentation. If toy don’t know how to do that, just ask support your hosting provider
Marek i’m a sysadmin and the permissions are set…the issue described on the faq it seems not to be the same as what happening to me…the menu works, and i clear the cache on presta panel and the menu disappears?
Ok, it’s good, I hope we will find a solution together.
So for now I’m not able to add any menu item. I always get an error:
https://loja.infosolution.pt/modules/pk_flexmenu/ajax/queries.php
If you will try to open the link you will get 404 error.
Here is this file in our demo site http://alysum5.promokit.eu/modules/pk_flexmenu/ajax/queries.php blank page as it should be
Here you can read solved ticket with similar issue https://support.promokit.eu/index.php?do=details&task_id=7994#comment39881
it seems to be good now. Files 644 and folders 755 . the link it opens ok…but still no menu
I just added a link to menu and it works now http://awesomescreenshot.com/07b6eag940
ok, so we have add the wrong menu…i guess!
So now it’s ok?
Marek we have added some categories, can you please check if we’re adding other menu?
As I can see you have several categories in your menu, so it’s ok