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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 17.11.17, 17:34
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11056 - Prestashop 1.7 Compare Products its not working


We have tried to install the module in our store but it is not working properly. We managed to do the installation, but it does not show configuration options, it does not do anything, it just installs itself.

Works with prestashop 1.7.2?

Thank you,


This ticket does not depend on any other tickets.

Marek (marek) 08 Nov 2017, 23:05

Hi, Innova.
Have you added necessary hooks like described in the documentation? http://compare.promokit.eu/documentation/#!/getting_started

Innova (consultoriainnova) 17 Nov 2017, 12:17

Hello, We still have problems with the module, when is active our funcionality "short by" stop working. Thank you, regards

Marek (marek) 17 Nov 2017, 12:22

Hi, Innova. Give me a link to your website to see the issue

Innova (consultoriainnova) 17 Nov 2017, 14:59

Hi, Marek http://globalrelax.test.188-164-197-211.panel2innova.com/gb/3-massage-chairs

Marek (marek) 17 Nov 2017, 15:28

Let me access to your server through FTP to try to fix it

Innova (consultoriainnova) 17 Nov 2017, 17:01


Marek (marek) 17 Nov 2017, 17:01

This is public ticket. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile

Innova (consultoriainnova) 17 Nov 2017, 17:08

profile updated, thanks

Marek (marek) 17 Nov 2017, 17:18

I found a bug there. Now it has to work fine

Innova (consultoriainnova) 17 Nov 2017, 17:27


Marek (marek) 17 Nov 2017, 17:27

Glad to help!