- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 12.11.17, 01:32
- Opened by: Johanne Lang-Davis
- Closed by: Marek
- Closed on: 29.12.17, 12:45
- Reason: Closed
- Comment: Glad to help!
Ticket #11069 - Proiblem with Install
Hi
I installed your theme using the prestashop install and it all appeared to go according to plan.
However after selection the theme and clicking “use this theme” the only 3 options I have are to set the Logo, invoice logo and favicom. I tried to do all three however the favicom was the only thing that changed. No other logos changed and when viewing my store it is still populated with all the sample store information and non of my products etc are shown.
I also can not see how I get to “Theme Options” either.
Here is my store www.horsemansshop.com.au
Have I missed a step?
Regards
Johanne
The Horsemans Shop
Comments
Hi, Johanne.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office to see your configuration
hello I have done as you requested and yet this ticket is still showing as awaiting my action.
Please look into this further. The matter is now CRITICAL
Give me a moment to understand the issue
There is an option to show your logo in two ways: like a text or an image. You just have to switch to “image” in your case http://awesomescreenshot.com/0666ec0a40
None of my products show up the store still shows all your products and I cant access the “Theme Options” either how do I do this.
here is the link to Theme Settings: http://awesomescreenshot.com/00e6ec0n74
As for products, it’s not a theme issue, you just have to configure your prestashop
So why is my store showing all the products from your sample store. How do I get it to show my products.
Your documentation is a bit lacking after the install there is nothing to tell me how to get to settings. I am new to prestashop and got very lost. Is there any documentation on how to work the settings
Go to “Catalog” > “Products” and remove all “sample” products.
Your question is not related to the theme, and I suggest you to read prestashop documentation http://doc.prestashop.com/display/PS17/PrestaShop+1.7+documentation
Thank you I am slowly getting there.,
One thing I was told that I would be given the Facebook feed as I dont use Instagram when I purchased. Could you please put this in for me.
Thank you for your help.
I love the theme
Johanne
The Horsemans Shop
Hi, Johanne.
I have installed Facebook Like box (likeboxfree) module for you. Now you have to configure it.
Thank you very much
No problem.