- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 12.11.17, 20:27
- Opened by: carlos lopez
- Closed by: Marek
- Closed on: 29.12.17, 12:55
- Reason: Closed
- Comment: Glad to help!
Ticket #11072 - Email issue
Hello.
I have managed to translate the email template into my language (Spanish). But I have a problem with the character ‘ñ’ and it shows up as a question mark (attached screenshot). How can I solve that?
Greetings.
Comments
Hi, carlos.
What is the path to your prestashop? 1609.carmenhorneros.com or httpdocs?
Hello.
httpdocs
Sorry.
I forgot. It also happens with the tildes. í, ú, ó..etc
Than you.
How did you translate your email templates? through the back office?
Hello.
No, I worked by translating the html files. They are placed in httpdocs/mails/es
Kind regards
That is not theme issue.
As I can see there are “?” instead of letters:
Try to replace those marks to your letters.