- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 17.11.17, 00:50
- Opened by: MelN
- Closed by: Marek
- Closed on: 29.12.17, 12:48
- Reason: Closed
- Comment: Glad to help!
Ticket #11094 - New product category
Hi Marek,
Could please remind how to configure the new product on categories’ pages because I have 404 error and the products not appear
Thank you
Comments
I have this page when I activate the product
do you where is from ?
Hi, MelicaN.
I need access to your back office to see the issue
Hi Marek,
I updated the info for BO
Do you use Custom Product Tabs module?
No, it’s a new one ?
You can disable it, it will solve the issue
I cannot access the Home page now…
The issue has been fixed. Please check it out
ok thank you
Hi again,
I have same same error on product page regarding the image ou doesn’t appear
here is the message :
http://www.lavenuzia.com/les-indispensables/11-bandeau-wax-la-mama.html
all images shows fine for me. I don’t see any issues there
Yes you see the images but when you clic on the product you have the error below
http://www.lavenuzia.com/la-venuzia-box/13-la-venuzia-box.html
Could you please take a screenshot?
Here it is, everytime I clic on product
Try to uninstall pk_newsletter module
extended newletter ?
Yes, it is
it is not the problem I still have the samed message… How to reinstall now ?
Do you have other solution ?
Thank you
I asked you to uninstall it, but not reinstall. Now it should be ok.
It’s ok I re-install… Could you please check for the product problem ?
Thank you
All works fine for me, or I just don’t know where I have to click
I did uninstall… It wasn’t working let me try again
Nothing have changed…
Where I have to click to see that?
on the product to see description and all stuff
All works fine for me. Look at this video https://www.dropbox.com/s/66xu5os3pwjohmk/venuzia.mov?dl=0
ok I don’t understand.. I wil try on internet explorer
Indeed it work on internet explorer but not on Firefox
I just checked that page in Firefox on Windows and Macos and all works fine for me
really !
I get it ! I delete some domain and page cookies
Great!