• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 23.11.17, 16:02
  • Opened by: Joanna
  • Closed by: Marek
  • Closed on: 29.12.17, 12:52
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11142 - Foto i foto

What happened was that the picture in the photo was displayed. This is not in all products

Comments

Marek 23 Nov 2017, 22:59

Hi, Joanna.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Joanna 23 Nov 2017, 23:16

ok, it’s done, By the way, featured products and all products contain the same. How to set only featured products?

Marek 24 Nov 2017, 11:02

I’m not able to login. The password seems incorrect:

Pracownik nie istnieje lub hasło jest nieprawidłowe.
Joanna 24 Nov 2017, 12:12

Sorry, I made the mistake of entering a password, now should be ok

Marek 24 Nov 2017, 14:10

Hi, Joanna.
I just figured out that is not a theme problem. Something wrong with your image. If you will open an image in a new tab you will see that http://dart-frog.com/32-large_default/legginsy-lava.jpg

Try to regenerate all images through BO.
Please also make sure all images have the same proportions.

Joanna 24 Nov 2017, 16:58

Ok,thank you very much. The pictures are probably damaged because I can’t open them in Photoshop.