- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Marek
- Private: No
- Open Date: 27.11.17, 15:18
- Opened by: Sam Ikinya
- Closed by: Marek
- Closed on: 24.03.18, 23:05
- Reason: Closed
- Comment: Glad to help!
Ticket #11165 - Cookie Policy Banner Not Showing On Site
Hi,
I have the Cookie Policy Banner enabled in theme settings but it never shows on the actual website.
Tried clearing cache on BO as well as my browser but still nothing, even if accessing the site on a mobile.
Comments
Hi, Sam.
Try to transplant “Theme Settings” module to the hook “DisplayBeforeBodyClosingTag”
Hi Marek,
How do I do that? I cannot seem to be able to drag it all the way using drag and drop it all that way because its currently on “displayFooterBefore”
http://faq.demostoreprestashop.com/faq.php?fid=29&pid=7
LEGEND!! Worked. Perfect and fast support as per usual. :)
Glad to help!
Hey, hope you are well.
Since moving the hook to show the Cookie notice, I have not been able to view my abandoned cart. I am getting the error attached.
I’m sure that’s not a reason. You can remove “Theme Settings” module from the hook “DisplayBeforeBodyClosingTag” to see that.
Thank you Marek
So, as I can see your website looks fine https://dazzlingdustcollections.co.uk/ What’s the problem?
I had disabled the PL_ISOTOPE and was trying to find a workaround.. I have reactivated it and have selected manual and 20 products but as you can see, its only showing 4 products
see screenshots
Also, open the site on a mobile devise and you will see the Revslider is not showing properly.. tried playing about with settings but no luck
for now the fastest solution is to restore isotope module from a backup
How do I do that and will that mean backing up the entire site and downtime?
I can see from other tickets (
FS#11778) that there are other issues with the same so I am assuming its a wider issue?just take files from a backup and upload to your server with replacing.
You mean of the entire site?
I mean only the folder of isotope module “/modules/pk_isotope”
I’m not very good with FTP, do you know the folder I can find this in using Plesk at all? Scared I will break the site even more messing with folders lol
Also, where would I get the backup from?
You wrote you have a backup, so I thought you know where it is located.
Sorry I misunderstood I thought you meant a backup of the site and I said I dont have an up to date one but can take one (referring to the website).
sorry for my English.
I though you know where your backup located
please ask your hosting support to help you with the backup
My hosting provider support and manage the hardware. They do not specialise in Prestashop so are unable to assist me with that side of things.
The issue has been fixed
Thank you very much.. absolute legend!! Sorry to be a pain but would you happen to know what could be causing the rev slider to play up?
do you want to disable autoplay?
not necessarily.. I prefer it be on but is that the problem?
Hi Marek.. that link simply tells me how to stop autoplay.. this is not my issue at all. Its not displaying properly since the update.. the top is cut-off on desktop and doesnt show at all on mobile. Nothing I have done to change it.
https://www.themepunch.com/faq/turn-autoplay-off-sliders/