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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 29.12.17, 13:03
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11208 - REVOLUTION SLIDER DISSAPEARED

Hello slider has dissapeared on my homepage. Help

This ticket does not depend on any other tickets.

Lukas Pisario (pisario) 05 Dec 2017, 09:43

It's related to instalating HTML Box and adding script <script src="http://www.moezoe.shop/bb_fbslider.js"></script> why is it not working.

Marek (marek) 05 Dec 2017, 12:40

maybe because there is some js error in that file. Have you tried to disable that module?

Lukas Pisario (pisario) 05 Dec 2017, 14:14

Yes but I want to keep that module activr

Marek (marek) 05 Dec 2017, 15:15

You have to ask module developer to fix the conflict

Lukas Pisario (pisario) 05 Dec 2017, 15:19

emmm.. no. I have another instance of prestashop online. With default theme upgraded with revolution slider it works. It does not work with Alysum.

Marek (marek) 05 Dec 2017, 23:10

Something strange is going on.
I see following js errors: http://media.promokit.eu/screenshots/monosnap/scr_20171205_230638.png

You can see there messages like "function is undefined", but the file with "undefinded" functions is loaded before all other modules
http://media.promokit.eu/screenshots/monosnap/scr_20171205_230908.png

Please check out files and folder permissions on your server

Lukas Pisario (pisario) 06 Dec 2017, 07:17

Can U please be more precise? You have got all necessary permisiona to check that

Marek (marek) 06 Dec 2017, 13:27

I would gladly give you certain instructions what to do, but I don't have a solution.
First I ask you to check all requirements what described in the documentation https://alysum5.promokit.eu/documentation/#getting_started

Lukas Pisario (pisario) 06 Dec 2017, 21:42

Yes I do meet all the requirements. Is there some kind of FB module with You are sure that works with Alysum?

Marek (marek) 06 Dec 2017, 21:44

But as I can see folders and files permissions are wrong

Lukas Pisario (pisario) 06 Dec 2017, 21:54

Sorry. Now I've changed them.

Marek (marek) 07 Dec 2017, 11:28

As I can see your slider works fine now

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