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FS#11208 - REVOLUTION SLIDER DISSAPEARED

Hello slider has dissapeared on my homepage. Help

This ticket does not depend on any other tickets.

Lukas Pisario (pisario)
Tuesday, 05 December 2017, 09:43 GMT+1

It's related to instalating HTML Box and adding script <script src="http://www.moezoe.shop/bb_fbslider.js"></script> why is it not working.

Marek (marek)
Tuesday, 05 December 2017, 12:40 GMT+1
Support Team

maybe because there is some js error in that file. Have you tried to disable that module?

Lukas Pisario (pisario)
Tuesday, 05 December 2017, 14:14 GMT+1

Yes but I want to keep that module activr

Marek (marek)
Tuesday, 05 December 2017, 15:15 GMT+1
Support Team

You have to ask module developer to fix the conflict

Lukas Pisario (pisario)
Tuesday, 05 December 2017, 15:19 GMT+1

emmm.. no. I have another instance of prestashop online. With default theme upgraded with revolution slider it works. It does not work with Alysum.

Marek (marek)
Tuesday, 05 December 2017, 23:10 GMT+1
Support Team

Something strange is going on.
I see following js errors: http://media.promokit.eu/screenshots/monosnap/scr_20171205_230638.png

You can see there messages like "function is undefined", but the file with "undefinded" functions is loaded before all other modules
http://media.promokit.eu/screenshots/monosnap/scr_20171205_230908.png

Please check out files and folder permissions on your server

Lukas Pisario (pisario)
Wednesday, 06 December 2017, 07:17 GMT+1

Can U please be more precise? You have got all necessary permisiona to check that

Marek (marek)
Wednesday, 06 December 2017, 13:27 GMT+1
Support Team

I would gladly give you certain instructions what to do, but I don't have a solution.
First I ask you to check all requirements what described in the documentation https://alysum5.promokit.eu/documentation/#getting_started

Lukas Pisario (pisario)
Wednesday, 06 December 2017, 21:42 GMT+1

Yes I do meet all the requirements. Is there some kind of FB module with You are sure that works with Alysum?

Marek (marek)
Wednesday, 06 December 2017, 21:44 GMT+1
Support Team

But as I can see folders and files permissions are wrong

Lukas Pisario (pisario)
Wednesday, 06 December 2017, 21:54 GMT+1

Sorry. Now I've changed them.

Marek (marek)
Thursday, 07 December 2017, 11:28 GMT+1
Support Team

As I can see your slider works fine now

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