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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 29.12.17, 13:03
  • Reason: Closed
  • Comment: Glad to help!


Hello slider has dissapeared on my homepage. Help

This ticket does not depend on any other tickets.

Lukas Pisario (pisario) 05 Dec 2017, 09:43

It's related to instalating HTML Box and adding script <script src="http://www.moezoe.shop/bb_fbslider.js"></script> why is it not working.

Marek (marek) 05 Dec 2017, 12:40

maybe because there is some js error in that file. Have you tried to disable that module?

Lukas Pisario (pisario) 05 Dec 2017, 14:14

Yes but I want to keep that module activr

Marek (marek) 05 Dec 2017, 15:15

You have to ask module developer to fix the conflict

Lukas Pisario (pisario) 05 Dec 2017, 15:19

emmm.. no. I have another instance of prestashop online. With default theme upgraded with revolution slider it works. It does not work with Alysum.

Marek (marek) 05 Dec 2017, 23:10

Something strange is going on.
I see following js errors: http://media.promokit.eu/screenshots/monosnap/scr_20171205_230638.png

You can see there messages like "function is undefined", but the file with "undefinded" functions is loaded before all other modules

Please check out files and folder permissions on your server

Lukas Pisario (pisario) 06 Dec 2017, 07:17

Can U please be more precise? You have got all necessary permisiona to check that

Marek (marek) 06 Dec 2017, 13:27

I would gladly give you certain instructions what to do, but I don't have a solution.
First I ask you to check all requirements what described in the documentation https://alysum5.promokit.eu/documentation/#getting_started

Lukas Pisario (pisario) 06 Dec 2017, 21:42

Yes I do meet all the requirements. Is there some kind of FB module with You are sure that works with Alysum?

Marek (marek) 06 Dec 2017, 21:44

But as I can see folders and files permissions are wrong

Lukas Pisario (pisario) 06 Dec 2017, 21:54

Sorry. Now I've changed them.

Marek (marek) 07 Dec 2017, 11:28

As I can see your slider works fine now