• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 11.12.17, 16:28
  • Opened by: alex
  • Closed by: Marek
  • Closed on: 29.12.17, 13:08
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11258 - 500 Internal Error

After changing Localization settings, I only get 500 error when trying to access the shop. I am not sure that it has something to do with your theme, though when I first tried it to a clean installation with the classic theme I did not get the error.

Thank you in advance

Comments

Marek 11 Dec 2017, 19:27

Hi, alex.
Can I switch your shop to “Classic” theme? You can lose some theme configuration what you have for now.

alex 11 Dec 2017, 22:01

Yes go ahead.
Thnx again

Marek 12 Dec 2017, 12:10

So what we have now.
The theme is Classic and all modules are disabled http://awesomescreenshot.com/0e96erv116 but the issue still appears.
So I suppose it’s prestashop platform issue