• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 13.12.17, 14:41
  • Opened by: MelN
  • Closed by: Marek
  • Closed on: 05.02.18, 16:07
  • Reason: No answer from a customer

Ticket #11269 - Responsive question

Hi Marek,

When I connet from mobil to the web site, the revolution slider isn’t doing good, only one slide appears correctly, and the others the writting is unreading
how can we fix this ?

Thank you

Comments

Marek 14 Dec 2017, 13:56

Hi, MelN.
It looks like this for me:

Could you please tell me what’s wrong?

MelN 14 Dec 2017, 13:59

Hello Marek,

The first Slide is good but try the second one and third one…

Marek 14 Dec 2017, 13:59

Yes, I see now, give me a moment

Marek 14 Dec 2017, 14:15

Looks like is a slider configuration, because our demo works fine. Unfortunately I didn’t found what exactly I have to manage.
Could you please create new slider just for test?

MelN 14 Dec 2017, 14:35

OK, I hope it not because of long text on the slides…

Marek 14 Dec 2017, 14:38

Let me know what you will figure out

MelN 14 Dec 2017, 14:39

Ok I will get back to you

Marek 28 Dec 2017, 12:15

Do you have any news here?

MelN 28 Dec 2017, 12:21

Hi Marek,
I still have same probleme when I connect from mobile… the slide texte not appears correctly

Marek 28 Dec 2017, 12:27

I have only one idea. Could you please create a new slider with two simple slides. If it will work fine you can make it the saem like your current one. Yes, it will take some time, but I don’t see another solution

MelN 28 Dec 2017, 12:39

Ok, I will do a test and let you know
Thanks

MelN 03 Jan 2018, 00:30

I Marek,

I tried new slides and it’s ok on mobile so I remove the old one… Now it’s about image category which are not appear on mobile…

Marek 03 Jan 2018, 14:00

Give me a link to category page where I can see the issue