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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 05.02.18, 16:07
  • Reason: No answer from a customer

Ticket #11269 - Responsive question

Hi Marek,

When I connet from mobil to the web site, the revolution slider isn’t doing good, only one slide appears correctly, and the others the writting is unreading
how can we fix this ?

Thank you

This ticket does not depend on any other tickets.

Marek (marek) 14 Dec 2017, 13:56

Hi, MelN.
It looks like this for me:

Could you please tell me what's wrong?

MelN (MelicaN) 14 Dec 2017, 13:59

Hello Marek,

The first Slide is good but try the second one and third one...

Marek (marek) 14 Dec 2017, 13:59

Yes, I see now, give me a moment

Marek (marek) 14 Dec 2017, 14:15

Looks like is a slider configuration, because our demo works fine. Unfortunately I didn't found what exactly I have to manage.
Could you please create new slider just for test?

MelN (MelicaN) 14 Dec 2017, 14:35

OK, I hope it not because of long text on the slides...

Marek (marek) 14 Dec 2017, 14:38

Let me know what you will figure out

MelN (MelicaN) 14 Dec 2017, 14:39

Ok I will get back to you

Marek (marek) 28 Dec 2017, 12:15

Do you have any news here?

MelN (MelicaN) 28 Dec 2017, 12:21

Hi Marek,
I still have same probleme when I connect from mobile... the slide texte not appears correctly

Marek (marek) 28 Dec 2017, 12:27

I have only one idea. Could you please create a new slider with two simple slides. If it will work fine you can make it the saem like your current one. Yes, it will take some time, but I don't see another solution

MelN (MelicaN) 28 Dec 2017, 12:39

Ok, I will do a test and let you know
Thanks

MelN (MelicaN) 03 Jan 2018, 00:30

I Marek,

I tried new slides and it's ok on mobile so I remove the old one...
Now it's about image category which are not appear on mobile...

Marek (marek) 03 Jan 2018, 14:00

Give me a link to category page where I can see the issue

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