• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 28.12.17, 16:04
  • Opened by: João Silva
  • Closed by: Marek
  • Closed on: 05.02.18, 13:51
  • Reason: No answer from a customer

Ticket #11333 - Search Widget - All products on sale.

All products returned by the search are shown as if they are on sale.

Comments

Marek 28 Dec 2017, 23:35

do you mean the search is not showing products which are not on sale?

João Silva 29 Dec 2017, 10:54

All products returned by the search are shown as if they are in promotion despite being at the regular price.

Marek 29 Dec 2017, 11:03

Have you tried to rebuild search index in your back office?

João Silva 29 Dec 2017, 11:19

Yes. And the problem persists.

Marek 29 Dec 2017, 11:20

Ok, I’ll check that out and let you know soon

Marek 29 Dec 2017, 11:27

Please update all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

João Silva 29 Dec 2017, 11:36

Private information updated.

Marek 29 Dec 2017, 19:34

I still not able to connect: