• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 30.12.17, 02:24
  • Opened by: 901it com
  • Closed by: Marek
  • Closed on: 30.12.17, 08:22
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11339 - cannot publish a listing

when I tried to create a listing. it returns ‘unable to update settings’. I can see the product in the back office. but nothing shows on the front end.

Comments

901it com 30 Dec 2017, 05:21

This only happen when I switch to Alysum theme. No problem for the original theme.

Marek 30 Dec 2017, 07:43

What does it mean “create a listing”? Could you please chow me at the screenshot?

901it com 30 Dec 2017, 07:46

This only happen when I switch to Alysum theme. No problem for the original theme.

901it com 30 Dec 2017, 07:48

I mean ‘add product’. Please see the attachment. Thanks

Marek 30 Dec 2017, 07:49

Try to disable “custom tabs” module

901it com 30 Dec 2017, 07:51

do you mean by Custom Product Tabs v1.1.0 - by Inno-mods.io?

901it com 30 Dec 2017, 07:54

or Custom Links v2.3 - by promokit.eu?

Marek 30 Dec 2017, 07:55

try Custom Product Tabs v1.1.0 - by Inno-mods.io?

901it com 30 Dec 2017, 07:59

I did it. But issue still exists

Marek 30 Dec 2017, 08:03

Try now to save, it works for me

901it com 30 Dec 2017, 08:08

Thanks Marek. It’s my bad. I disabled the wrong one. It works for me now.

Marek 30 Dec 2017, 08:09

something wrong with that module, I’ll check that out

901it com 30 Dec 2017, 08:16

Cheers.