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Promokit HelpdeskAlysum AMP theme

  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 16.01.18, 21:04
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11350 - Mutiple questions about the theme


I just collected the recent bugs I had. Hopefully I can get some guides from you.

1. sidebar missing when click links within the site and go back to home page.

2. error after logging into back office
‘Notice 在第 186 行,在 /opt/bitnami/apps/prestashop/htdocs/modules/psaddonsconnect/psaddonsconnect.php 文件
[8] Undefined index: zh’

on the 186 lines, file /opt/bitnami/apps/prestashop/htdocs/modules/psaddonsconnect/psaddonsconnect.php
[8] Undefined index: zh

3. how to configure the sidebar and selected categories like what you did for the demo site

4. only partially of the photo showing up on the moblie site.

Please see the attach photos for the corresponding question.


q1.png (123.5 KiB)
q2.png (127.6 KiB)
q3.png (0.97 MiB)
q4.jpg (43.9 KiB)

This ticket does not depend on any other tickets.

Marek (marek) 02 Jan 2018, 11:37

1. you can enable sidebar in your BO. http://media.promokit.eu/screenshots/monosnap/scr_20180102_113130.png Or another way is to edit theme config file.
Open the file
Find the line

default_layout: layout-full-width

Change to

default_layout: layout-left-column

2. That is not related to the theme. Try to disable the module psaddonsconnect

3. See #1

4. Give me a link to see the issue

901it com (901itcom) 03 Jan 2018, 07:06

Thanks for the reply. For question 3, I was meant to ask how to add different modules into the sidebar. I understand I can change the layout by using the method you share on question 1. But I didn't find where to actual manage the modules in sidebar.

For question 4. the link is http://www.anzwines.com/12-red-wines.
And it happens to the home page as well(But I set the site into maintenance mode. So you wont see it). But the above link should give you the error.

901it com (901itcom) 03 Jan 2018, 07:10

for picture attachment q3.
You can see there are all, featured, special, men and women. Where to add/remove these categories.

901it com (901itcom) 03 Jan 2018, 07:48

5. category elements missing after a few clicks and go back to home page. Please see the attached images. it supposed to be number 1. But it shows number 2. I have to close the browser and reopen the link again to see all the categories.

q5.png (546 KiB)
901it com (901itcom) 03 Jan 2018, 07:53

Please let me know your ip address. I can add your ip into the white list. so that you can see the page.

901it com (901itcom) 03 Jan 2018, 10:09

please ignore the previous comment. I have disabled the maintenance mode. Please take a look at the above issues for me.

Marek (marek) 03 Jan 2018, 13:04

3.Read how to manage modules here http://doc.prestashop.com/display/PS17/Positions

4.Looks like the issue with some module, maybe Page speed
5.It's not a theme issue. Try to change module settings.

901it com (901itcom) 03 Jan 2018, 19:46

Thanks Marek. I will have a look 3 and 5. But can you please give me some guides on 4. Because this only happens when I use Alysum theme. There is no such an issue when I use the original theme.

Marek (marek) 04 Jan 2018, 11:48

The site is not loading for me, could you please check that http://www.anzwines.com

901it com (901itcom) 14 Jan 2018, 23:32

Please use https://www.leadingteknz.com/demo/

Let me repeat the category issue...
when you open the home page. you can see the categories > red wine with expand icon
and you click on the red wine category > you will go to the red-wine page, and under this page you will see all the sub categories on the top left comer.
then you go back from this page. the link goes back the home page. But the categories still show the sub categories. whereas it should go back to the page with categories > red wine with expand icon

Please let me how this can be fixed.


Marek (marek) 15 Jan 2018, 11:52

Yes, I see the issue, but it's a default prestashop module and I can't change it's behaviour. Try to change module settings:

901it com (901itcom) 16 Jan 2018, 21:00

Thanks Marek. You can close this ticket now. Cheers