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Promokit HelpdeskAlysum

  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 04.05.18, 23:36
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11376 - After clearing cache in PrestaShop some settings disappear

After clearing cache in PrestaShop some settings disappear.
It is not working properly.
1. Classic is chosen.
2. Menu on the left is visible.
3. I clear cache.
4. Menu on the left disappeared.
5. After clicking on Classic (even it is chosen as default) menu on the left comes back.
Whatever I do after clearing cache I need to click on Classic. Even though not everything comes back as it was.
As a result - clearing cache doesn’t keep settings previously set up. Please follow my steps. I am attaching screenshots, step by step.

001.jpg (142.7 KiB)
002.jpg (103.4 KiB)
003.jpg (90.2 KiB)
004.jpg (68.4 KiB)
005.jpg (120.6 KiB)

This ticket does not depend on any other tickets.

Marek (marek) 08 Jan 2018, 11:53

Hi, Ziemowit.
Yes, we know about the issue, and here is solution for you (see #4) https://alysum5.promokit.eu/documentation/#faq

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