- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 17.01.18, 12:48
- Opened by: Marc Gusils
- Closed by: Marek
- Closed on: 08.02.18, 11:29
- Reason: Closed
- Comment: Glad to help!
Ticket #11444 - Install theme 1.6
hello I try to install the theme throught the admin And I got this message ( screenshot )
can u help me ?
thanks,
Rémi Pathier
Chacunsoncafe
Comments
Hi, Marc.
Have you unzipped downloaded archive first?
yes, I uploaded only the zip of 1.6
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Ok done, thanks !
I’m not able to login to your back office with provided details
Ok my bad can u try again ?
sry
Look like you have file size limit on your server.
Try to upload the theme archive to the “themes” folder and install through the GTP form
Already tried, but got another error, u can try
Looks like you have wrong folders permissions. Try to set CHMOD 777 for “modules” and “themes” folder
Done but still the same problem
It’s definitely not a theme issue.
Try to set 777 for all folders in your prestashop. After installation you can change permissions back