- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 20.01.18, 01:14
- Opened by: Rudi
- Closed by: Marek
- Closed on: 05.02.18, 13:49
- Reason: Closed
- Comment: Glad to help!
Ticket #11469 - Images in product page
Hello, i having diferent bugs (i think in the product page).
1st case:
https://imgur.com/tIAns86 - result
https://imgur.com/dZORuHY - Image settings
2nd case:
https://imgur.com/Rs3UDm7 - result
https://imgur.com/RoSZTDq - image settings
Another bug: https://imgur.com/J4jy0gK (rectangle in the end of the image).
Comments
Hi, Rudi.
Please update necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
The backoffice link as changed
Need to update to the new one
https://louisefashion.net/louisefashionadminonstore4567 - This is the new BO link
The other data is updated
I need more details.
- The link to the product page with the issue
- the path to the theme in you server
Link for this case: https://louisefashion.net/index.php?id_product=9&id_product_attribute=0&rewrite=test-image&controller=product (This happens with all products).
Path: /public_html/louisefashion.net/themes/alysum
The issue has been fixed. Please check it out
Yes it’s fixed, thanks, is there any reason why the image does not occupy the conteiner fully? It has a huge margin, check the image: https://imgur.com/Rs3UDm7
Here is that image https://louisefashion.net/img/p/2/4/24-large_default.jpg
It means the original image is smaller than 1000×1300 as defined in your back office
Problem came back, it’s showing the same BUG
What problem came back?
https://imgur.com/J4jy0gK (rectangle in the end of the image).
Link so you can see the error: https://louisefashion.net/index.php?id_product=9&id_product_attribute=0&rewrite=test-image&controller=product
Here is the fix