• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 20.01.18, 01:14
  • Opened by: Rudi
  • Closed by: Marek
  • Closed on: 05.02.18, 13:49
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11469 - Images in product page

Hello, i having diferent bugs (i think in the product page).

1st case:
https://imgur.com/tIAns86 - result
https://imgur.com/dZORuHY - Image settings

2nd case:
https://imgur.com/Rs3UDm7 - result
https://imgur.com/RoSZTDq - image settings

Another bug: https://imgur.com/J4jy0gK (rectangle in the end of the image).

Comments

Marek 20 Jan 2018, 12:58

Hi, Rudi.
Please update necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Rudi 20 Jan 2018, 13:08

The backoffice link as changed
Need to update to the new one

Rudi 20 Jan 2018, 13:10

https://louisefashion.net/louisefashionadminonstore4567 - This is the new BO link
The other data is updated

Marek 20 Jan 2018, 13:40

I need more details.
- The link to the product page with the issue
- the path to the theme in you server

Rudi 20 Jan 2018, 13:45

Link for this case: https://louisefashion.net/index.php?id_product=9&id_product_attribute=0&rewrite=test-image&controller=product (This happens with all products).

Path: /public_html/louisefashion.net/themes/alysum

Marek 20 Jan 2018, 14:13

The issue has been fixed. Please check it out

Rudi 20 Jan 2018, 14:19

Yes it’s fixed, thanks, is there any reason why the image does not occupy the conteiner fully? It has a huge margin, check the image: https://imgur.com/Rs3UDm7

Marek 20 Jan 2018, 14:21

Here is that image https://louisefashion.net/img/p/2/4/24-large_default.jpg

It means the original image is smaller than 1000×1300 as defined in your back office

Rudi 01 Feb 2018, 12:16

Problem came back, it’s showing the same BUG

Marek 01 Feb 2018, 12:52

What problem came back?

Marek 03 Feb 2018, 12:31

Here is the fix

.prod-image-zoom.action {background:none !important}