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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 05.02.18, 13:54
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11477 - Cart update process

I was testing the checkout process, and I saw that when I try to update quantity
on the cart item, then the cart itself disappear!

Can You please fix it?

This ticket does not depend on any other tickets.

Gianpaolo Buono (Marianios) 22 Jan 2018, 14:50

The function compare is not workin properly.
When I click on the button, after selected my compare products,
it links to a page with no compare products. (written in english too.)

Can you fix?

Marek (marek) 22 Jan 2018, 14:53

I see the issue, hope to fix it as soon as possible

Marek (marek) 22 Jan 2018, 23:45

Spent a couple of hours today, but still no result. Hope to find a solution tomorrow

Marek (marek) 24 Jan 2018, 15:17

Something wrong with your server configuration. Your back office doesn't work too. Yu can try for instance uninstall any module and you will see the issue. Please ask your hosting support to fix that.

Gianpaolo Buono (Marianios) 26 Jan 2018, 10:57

I ain't gonna try to uninstall any module, because I don't really know how to reinstall it later.
Can you help me with server configuration?
What parameters I need to change?

Marek (marek) 26 Jan 2018, 11:47

You just have to ask your hosting support why some functions like install/enable module doesn't work. I can't help you with that because I don't have access to your server.
But it's definitely not a theme issue, because even your back office doesn't work correctly

Gianpaolo Buono (Marianios) 26 Jan 2018, 14:18

Ok. I checked for better understand what's going on on the website, I'll fix it
with a new clean installation.
Now, What have you done about modify the template?
I need some update files?
Or we need to redo all the things we have done in these days?

Thank you

Gianpaolo Buono (Marianios) 26 Jan 2018, 14:20

Is there any way to save template's settings?

Marek (marek) 27 Jan 2018, 13:52

Sorry for the delay.
The best way is to save all theme modules and the theme to your local computer and upload to new installation