• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 27.01.18, 13:41
  • Opened by: Laura
  • Closed by: Marek
  • Closed on: 07.03.18, 12:53
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11517 - pk_isotope module

Hi, Marek,
I don’t understand how the pk_isotope module works. I want the products to appear automatically, descending according to the modification date.

I have marked all types of products, and I have it so configured: (Image1) and (img8)

But on the web they appear to me: these products (image2)

If I click on “TODOS”, only 7 products appear to me. (Image 3)
If I click on “DESTACADOS”, I always see the same products as in all of them, it doesn’t vary. (image 4)
If I click on “ESPECIALES” none of them appear to me. (image 5)
If I click on “ULTIMOS” the same products appear to me (image 6)
If I click on “MAS VENDIDOS” I don’t see any product (img7)

So, I don’t understand the functioning of this module, I don’t know what I’m doing wrong…

Comments

Marek 27 Jan 2018, 14:43

Hi, Laura.
1. Please make sure you have “MAS VENDIDOS” and “ESPECIALES” products
2. I just added two categories and all work fine.
3. Try to clean prestashop cache in case you don’t see any changes after module configuration

Laura 28 Jan 2018, 18:56

That’s the problem, I don’t know where or how to put special products, features, or best sellers…

I’ve created a non-visible category to put the specials and make a test, but it doubles and returns to Specials” in the title as in the capture I send you.

So how do I create the special, outstanding, best-selling products??

Thank you

Marek 29 Jan 2018, 11:34
Laura 29 Jan 2018, 12:39

Ah… that point in the documentation, I don’t have you (attached image1)

So to make features products, I have to assign it to the home category, right?
I have many products assigned to home (as a secondary category) and it doesn’t work for me. I only get the new products, and only a few… (attached image2)

Laura 30 Jan 2018, 15:13

the isotope products module does not work
now I put it manually and it doesn’t work for me either, I only get 8 products in the home page…

I don’t understand anything…

please, when you can, look at it, I’m having a lot of trouble with this isotope module.

Thank you very much
Laura

Marek 30 Jan 2018, 21:40

Please use automatic mode. Manual mode will be fixed as soon as possible

Laura 31 Jan 2018, 17:31

The automatic form does not work correctly either, only 7 products appear to me.
If I tap on:
“TODOS”: 7 products
“DESTACADOS”: same 7 products
“ULTIMOS”: Same 7 products
“MAS VENDIDOS”: Nothing (I understand because there have not yet been any sales)
“ENAMORADOS”: Nada

Please, when you can tell me something about this, we want to launch the website now.
many thanks
laura

Marek 31 Jan 2018, 23:47

Please try now

Laura 02 Feb 2018, 07:54

Nothing, it’s still the same,

he only brings me new products, and it’s only 6 products.
I have it set up for 2 rows of 5 products each, a total of 10 products.

attached image.

Marek 02 Feb 2018, 12:27

it’s not a but, it’s because some products are in the different categories at the same time

Laura 02 Feb 2018, 13:24

Yes….
almost all products have several categories…
Can’t that be done??

Marek 02 Feb 2018, 13:29

Unfortunately no, try to select other categories

Laura 02 Feb 2018, 13:55

How?
products can only belong to one category?
otherwise they don’t show up??

Marek 02 Feb 2018, 13:57

The module works correctly, it’s just unsuccessful categories list. There is nothing to fix

Laura 02 Feb 2018, 14:57

No, I’m telling you to fix nothing,
I ask you please how I have to put it so that the products come out correctly, that I have not understood it the operation of the module.
Please, explain me.
Thank you

Laura 02 Feb 2018, 15:04

the products that i want show in isotope modulo, only they can be in one category??

Marek 03 Feb 2018, 12:34

you must have MÁS VENDIDOS and ENAMORADOS products to get it work correctly

Laura 04 Feb 2018, 11:13

No, they don’t work well,
In ENAMORADOS, I lack products, I have products that do not appear in isotope module, and have as main category “ENAMORADOS

These two products that I enclose for example, do not appear to me in isotope module, and have as main category “ENAMORADOS” (I have not been able to get it in the screenshot) why?

And in total only 8 products appear to me, and I have configured to show 10 products as in the demo.
Thanks
laura

Marek 07 Feb 2018, 12:57
Laura 07 Feb 2018, 15:07

try now,please

Marek 08 Feb 2018, 12:44

As I can see you have 10 products now

Laura 11 Feb 2018, 23:41

yes, i got it, remove some product of home category.
But I think that it´s not aleatory, the same product all week…

I thought that when you changed something of some product you can see at home… but no…

Laura 13 Feb 2018, 22:59

How are you doing with this? Something new?
Now I’m seeing 7 products again all by myself..

the manual mode still doesn’t work?

Marek 14 Feb 2018, 11:06

I still have no idea what to fix

Laura 14 Feb 2018, 16:00

That you told me, from the categories, I can’t just put the products only in the home category to make them appear.
Because, for example, a table:
if I want it to be on the home page, and I only put it in the Home category, when the customers enter the tables, that table is not going to come out?

Okay, as soon as you know something, you tell me. Thank you very much.
laura

Marek 15 Feb 2018, 12:19

When you put a product to “home” category it becomes “featured”. Now you must have some module what will show your featured products, in your case it’s an Isotope. The only one thing, it’s require to clean prestashop cache sometimes

Laura 15 Feb 2018, 21:14

I delete cache continuously and open private browsing.

Now only 4 products appear on the home page!!!!!!!
please, IT IS URGENT this cannot be seen like this.

Marek 15 Feb 2018, 22:25

YOU must have each product types to make it work correctly

Laura 21 Feb 2018, 14:05

Now when you enter another new category you see at least 8 products….

But I don’t understand it very well, because in “especiales” it appears empty and I have some product with a price drop (which is what you told me to appear in special)

But well, at least visually it looks better.
Thanks

Laura