- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 29.01.18, 15:05
- Opened by: Mart Raid
- Closed by: Marek
- Closed on: 13.07.18, 20:34
- Reason: Closed
- Comment: Glad to help!
Ticket #11528 - Demos
Hello
I installed this item but can not find from backoffice where I can change
the Demos (it onlu shows me Demo #1 “Alysum”BOXED STYLE + MOST POPULAR
MODULES
but want to change
Demo #3 “Full Page”CLEAN STYLE WITH FULL PAGE SLIDER
Please send me the information where I can change it ASAP
Thank You.
Comments
Hi, Mart.
You can change a preset in the Theme settings module http://alysum5.promokit.eu/documentation/#presets
Hello
Do not understand, This link is not related to my website…
Please send me correct installation anfd modification guide…
Thanks!
I sent you documentation for your theme
???
I received this picture but I do not understand what to do, where can I install etc?
Please send me correct guide!
Just go to the “Theme Settings” module, find there “Presets” and change it
Prestashop back-office - moduled - theme settings - THERE ARE NO PRESETS
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Hello
Please send me detailed information how to set up this purchased theme!
Shop url, back-office url etc is confidential information and I do not want to give this information!
What prestashop version do you use?
1.6.1.17
Here is documentation for Prestashop 1.6 http://alysum.promokit.eu/documentation/#installation
I do not find theme configuration like in this picture,
I don’t know how did you installed the theme and can tell you exactly what to do.
Try to reset the module “Theme Settings”
I restart and reinstall it again… …The “alysum” theme has been successfully installed.
…Images have been correctly updated in the database… and that’s it
What to do next?
go to the “Theme Settings” module, find there “Presets” and change it
Now the next issues appeared…
- sticky menu does not work
- Contact block in the header
- “Scroll to Top” Button
It seems that this theme is unfinished and can not be use!
The theme has been tested multiple times and works for a lot of customers
Home page flexmenu does not work, it works from other pages but not in homepage.
What to do?
Looks like a js error. You have to look into browser’s console to see where the error coming from
where I can find browsers console?
where Can I adjust transparency og the top menu? this is white at the moment and if I scroll then it turns to transparency…
There is no such option in the back office. You can do that in the css file
But my first question: where I can find browsers console?
Here is a tutorial https://youtu.be/q9jAFZjPFHo
Theme settings → Background → Backfround Color #ffffff
But does not change, still light gray
It’s hard to say what’s wrong when I don’t see the issue. Can I get at least a link to your website?
www.valgustid24.ee
waiting the answer….
Your website is closed, please disable maintenance mode
Please send me Your IP so I can let You in.
87.239.222.109
done
Still the same
Try now…
now it works
Yes, but this is not priority!
The main problem is the menu, it still not open as needed in homepage…
Have you tried to configure menu like described in the documentation? http://alysum.promokit.eu/documentation/#pk_flexmenu
This is not the problem, please see the diffrents this menu in hompage and some other page:
http://valgustid24.ee/
http://valgustid24.ee/new-products?n=90
Please see the demo http://alysum.promokit.eu/fullpage/en/
That was a design idea. Home page is a fullpage slider with the header what hides on scroll
http://alysum.promokit.eu/fullpage/en/
Menu works perfectly!
In my page it is not working, can You see the diffrence?
Hover the first menu item (Sisevalgustus) nothing happens, the menu does not appear…
You have to configure submenus like described in the documentation http://alysum.promokit.eu/documentation/#pk_flexmenu
Please see my menu here… http://valgustid24.ee/new-products?n=90
This is the same manu and it works. This menu does not work in homepage.
ok, I see now. Try to clean prestashop cache
how? where?
Iam beginner.
You can try to use google for such common questions http://lmgtfy.com/?q=clean+prestashop+1.7+cache
Did that - nothing changed, the homepage menu still not working!
Yes, I see the issue.
Here is CSS fix:
You need to explain me step-by-step what to do with this code to fix this error!
Yes, sorry.
Go to Theme Settings > “Custom CSS” and put that code there. Click “Apply settings”
Can not find the place where I can change the Coming Soon background picture…
you have to upload your image to the “modules/pk_themesettings/images/” Image name must be “comming-soon.jpg”
Where can I modify this sections (picture attached)
That is a Left Column (hook: displayLeftColumn);
Go to you back office > modules > positions, and find that hook.
How to manage modules you can find in the internet, for example this video https://www.youtube.com/watch?v=t11fz46-TnY
On more… my product pictures are all rectangle shaped, where I can modify that.. I want to square pictures…
Here is it http://alysum.promokit.eu/documentation/#configuring_images
It makes some of these pictures smaller but then Internal Server Error (500) and that’s it…
Where I can see the issue?
I followed the link and resized the images like this tutorial suggested and then when I start to generate new pictures it started to do that but after 3-4 minutes Internal Server Error (500) and some pictures are squared like I need but some ar rectangled, so it did some of the wotk but then Internal Server Error (500)
But it’s not a theme issue.
Try to regenerate images one by one. Products, Categories,…
I followed the link and resized the images like this tutorial suggested and then when I start to generate new pictures it started to do that but after 3-4 minutes Internal Server Error (500) and some pictures are squared like I need but some ar rectangled, so it did some of the wotk but then Internal Server Error (500)
Hi, Mart.
Sorry, it seems I missed the ticket. Have you solved the issue?
Yes.
How can I add images to FlexMenu?
And the picture works like link to category
picture attached
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
All the necessary fields are filled!
it’s still empty
Sorry but this is private information!
Ok. you have to assign an image to the category in the category settings, and then, select it in the menu
I have image assign with category. How to select it in the menu? Screenshot included.
Just select necessary category, like here: https://media.promokit.eu/screenshots/monosnap/scr_20180326_141027.png
And here is what you will get https://alysum5.promokit.eu/en/
I do not know but this is not working, do I need to add pictures for all the categories to that work? At the moment I did it only with one category and the picture is not showing
I need access to your back office to see module and categories configuration
What layout (preset) is this ?
https://alysum5.promokit.eu/en/
Is it possible that this is not working because I use Prestashop 1.6.1.17?
Can I update my Presta version without losing any of my products and information I have added?
That is a demo of Prestashop 1.7 theme.
If you update your prestashop you will not lose your information. But the theme must be configured from scratch because there is a lot of difference between 1.6 and 1.7
Alysum Menu
If I want to change menu item name and press edit, it logs out of my back office…
Please take a screenshot of the button where you click on?
Screenshot
I download the update, how can update Prestashop without losing any information?
Maybe this update fix this problem…..
Here is video tutorial https://www.youtube.com/watch?v=xhQS8mV0NFs
Is this upgarding the Prestashop?
I got: Update available for ‘Alysum - Premium Prestashop 1.7 & 1.6 Theme
How can I update theme?
You can find video tutorial here https://alysum5.promokit.eu/promokit/landing/video.html
Hello
Still have the same problem! If I try to change name Alysum Menu I press edit and it logs me out!
Can You help me with this
Yes, I can.
I can’t find where I have to click to see the issue. Please take a screenshot
13 Apr 2018, 09:47
Few messages above (PS edit.png)
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
I updated BO info.
Shop address is www.valgustid24.ee/www
Strange issue. Never seem it before. Please try to reset menu module and let me know the result
How to do that?
Go to modules in your back office, find Promokit menu there and click the button on the right side
Did that - same problem
I even disable it and restore but still same problem….
Ok, give me a time, I’ll continue to figure out what’s wrong
Maybe I will delete all this Alysum and reinstall it?
Let me know.
I’ll try without reinstallation. I’l let you know the result as soon as possible
Do you have access to server logs to see what happens when you click the button?
Where I can find it? I do not know…
Maybe ask your hosting provider support?
error.log attached.
There is nothing related to the issue. But Ok, I’ll continue to work. Hope to give you solution as soon as possible
OK, please try. I looked and at the moment there are many errors in frontpage (menu does not work like it should be) and featured image is very large….
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
I added this info.
I spent a lot of time, but still no success. I never seen such problem before, os I suppose the problem is with server configuration.
Please check what options should be enabled here http://alysum5.promokit.eu/promokit/documentation/#getting_started
Let me know the result
Very interesting situation… it worked well in my previous version (1.6).
I tried to delete this in my back-office and reinstall it again but that did not worked. I think I need to delete these files from ftp but I do not know where and what, so maybe You can delete these alysum files and reinstall it…
I’m not sure it will help. You just need to delete the folder /themes/alysum
But I would recommend you to check prestashop requirements to server http://alysum5.promokit.eu/promokit/documentation/#getting_started maybe something wrong there
I sent these requirements to my server administrator and got the answer that all of these requirements are correct.
Hi, Mart.
I have another menu module, can I install it for you instead of current one?
Can you send me sample?
here is it https://www.dropbox.com/s/4sj3n6wl6kune96/pk_flexmenu.zip?dl=0
I mean can I see the demo version somewhere?
Here is it http://alysum.promokit.eu/en/
No, this is not suitable… I will try to install fresh Prestashop and Alysum and hope I can migrate all the products, maybe this fresh install make this work… but this is already taking so much time to get this shop going that I do not know what to do is this is not start tp work…
Yes, I understand you. Please try and let me know.
Where can I change these pictures in homepage (picture attached)
waiting for the answer of my previous question…
and how can I remove the label out of stock from products (all my products are with deliverytime)?
Go to Page Builder, find there your home page and edit a block with images
Try following css code to hide labels :
1. Yes, I know this place, I replaced the texts there but can not find how to change images.
2. Where I put this code?
1. Yes, it a little bit complicated with that block to edit images. Edit that widget and click to source code button http://take.ms/nkhfq you will see images links there http://take.ms/UcfLC Then go to Layout Builder → Images Management and upload your image. The URL will be like this: http://valgustid24.ee/modules/pspagebuilder/views/img/YOUR_IMAGE.jpg copy it and paste to the source code of the widget
2. Go to “theme settings” → “Custom CSS”
Thanks! It worked fine!
1. Where can I find the place where I can translate newsletter subscription text?
2. Where can I remove Sitemap and Stores under Customer Service (footer)
3. I want to remove text “with tax” where is the price and review too (picture attached)
1. There are two places to translate newsletter subscription depending what do you use. If you are using ps_emailsubscription module, go to modules translation and find “ps_emailsubscription” to translate. If you are using Page builder widget go to modules translation and find “pspagebuilder” to translate
2. I suppose you have to configure “Link List” module
3. Just disable Review module. Following CSS to hide taxes
1. I did the tranlation but can not find where i Can translate “Your e-mail address” inside of the bar (picture attached.)
2. Good, thanks!
3. Where I need to put this CSS? I copied it to Alysum settings CSS styles but nothing…
1. Try to find it again, I just make a fix
3. Go to Theme Settings → Custom CSS
1. Can not find!
3. Where I need to put this CSS? I copied it to Alysum settings CSS styles but nothing… = 3. Go to Theme Settings → Custom CSS
This is what I did - this is not working!
Which link is correct? http://valgustid24.ee or http://valgustid24.ee/www ?
www.valgustid24.ee is correct
1. Here is it http://take.ms/Z5nHl
2. I have changed the code I gave you before
1. I do not why but it is still in English but I have changed it…
You have to translate Page builder module because you are using widget, I already wrote you before https://support.promokit.eu/index.php?do=details&task_id=11528#comment71466