- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 02.02.18, 16:35
- Opened by: Rafael Chavez
- Closed by: Marek
- Closed on: 06.05.18, 20:19
- Reason: Closed
- Comment: Glad to help!
Ticket #11567 - Flex module menu and Istope do not work
http://sexshop.magiayseduccion.com/ The following modules do not work
1. The Flex menu module does not work
2. The Isotopo module does not work
* Send an email to support@promokit.eu To update the URL and BO-Office *
Comments
Hi, Rafael.
Here is the solution for you: http://alysum5.promokit.eu/documentation/#faq2 Or another way: Update the theme to latest version. There is available new menu module.
As for isotope module, try to clean prestashop cache
The Isotopo module does not work, I want to add products and you can not. Also clean the cache
Your server blocks Ajax requests. Please ask your hosting support to fix that.
Here is an example of blocked request http://sexshop.magiayseduccion.com/modules/pk_isotope/ajax.php?cID=5
After making the changes you suggested and cleaning the cache, the content of the website was blank
I just enabled Page builder for you http://media.promokit.eu/screenshots/monosnap/scr_20180204_104920.png
Now you have to build your home page
Receive a warm greeting
Appreciable Marek, I thank you for your support, but I do not use “Homepage Builder” and it would take me more time to learn. The store needs to have products for sale. I will be very grateful if you help me to leave the weed page perfect, with modules that are installed in the Complex theme. I reiterate my request to fill the page with products.
I attach the image by which I have opted for the best management of the website
Something wrong was with isotope module, now it must work
Receives a warm greeting.
I started uploading products to the page and wanted to place products on the front of the page (isotope module), I saved the changes and could not see the changes, so I went to clean the prestashop cache and the front of the page went blank.
Every time I make a change of category or menu from the top, the changes are not reflected, I have to clean the cache to see it, but if I do that the whole content is blank.
Is there a way to see the changes changes without needing to clean the prestashop cache?
Marek, I appreciate your support and help in solving the problem.
Hi, Rafael.
I already know about the issue. I’ll try to find a fix tomorrow
Receives a warm greeting
Marek, I’m still waiting for a solution to the problem.
I await your response as soon as possible.
Rafael
Sorry ,for the delay. Working on the issue right now
The issue has been fixed. Please check it out
Sorry for the inconvenience.
The fix will be available in the update
I just added products to the front of the page (isotope module) I have put new products and the changes are not on the website. I am afraid to clean the prestashop cache and leave the web page blank.
Do I need to always use the prestashop cache?
Marek, I continue to thank you for your support
Rafa
Try to save isotope settings now. If it will now help you, don’t afraid to clean cache now
Now save the changes, but it can only be reflected when the prestashop cache is cleaned
Will I always have to use the prestashop cache?
FLEX MENU
I have problems with the menu, super puts the menus.
thanks for your support
That’s strange because the clear cache function is there parent::_clearCache($this→templateFile);
As for menu, these bugs already fixed in the new version, and I’ll add them to your website
done
I installed the latest version. if you help me add to verify those files and add them.
if it is a bit uncomfortable that each modification has to be pressed to clear prestashop cache
I hope the solution in the brevity
Thank you
Hi, Rafael.
I’ll try to fix that in the new theme version